Overall rating
4.4
Based on 21 verified reviews
Vanessa Escalera
If I could give this place negative stars I would. If you are experiencing issues, I highly recommend avoiding this place at all costs because it was such a horrific experience. $5-6k for treatment that was supposed to alleviate pain associated with my debilitating migraines and it was a complete scam. I could not even wear the appliances for more than an hour before enduring excruciating pain - complete opposite of what the treatment is intended to do. When I conveyed the problems I was having with the "Doctor" and her staff several times, they were dismissive, rude, and could care less. For them, it is all about money because when I canceled treatment and requested a refund, my request went unanswered. What kind of facility takes your money when you could not undergo treatment for even a day? I find this completely unprofessional on so many levels. For those reading, please do your research and find a qualified professional who will really take the time to understand your situation, providing credible treatment. Luckily, I was able to find relief with someone else after this disastrous experience, but not before throwing money down the drain. So, my advice to anyone on the fence about this facility is to run; it is a TOTAL SCAM!!
Roxanne Mogtaderi
i had started in 2019 and began with a palatal expander which was painful, but i do want to say i liked my wider smile. to be honest, invisalign moves the teeth pretty well in the same way so i think they were just trying to sell additional equipment to me? breathing did improve a bit, but given the rest of my experience was poor i am skeptical about all aspects of my treatment.after several weeks of turning the expander to crack my jaw open little by little, i began trays. the issue was my tray changes were every 3-4 days, when the company itself suggests a minimum of 7-14 days. red flag: 3/4 days is NOT enough time for your teeth to move safely. i could have damaged the roots of my teeth. i was also encouraged to eat and drink with the trays in my mouth, which was impractical and very unhygienic as i would have needed to thoroughly clean out my teeth and tray after meals multiple times a day, or else im at risk for cavities. i had to start using a waterpik to manage but it was still tough and i learned not standard protocol for invisalign trays either. you arent really supposed to eat with your trays in! it's not the end of the world, but just bad practice!i had MULTIPLE refinement tray sets. it was madness. i have developed quite a collection of leftover invisalign trays at home as a result. total waste of plastic.staff turnover was also an issue, because i felt like everyone was “new” and didnt know how things go. usually this doesnt matter, but to be honest the person who was putting in my very last set of attachments didnt seem like they knew what they were doing. and if i recall correctly, nobody ever polished the area around the attachments to be sure there wasn’t excess material on my tooth which would result in a void in the tray, causing it to not fit well to the teeth leading to poor tracking. i can tell you this because i learned from my new orthodontist whose tech meticulously polished around my tooth and asked me to spot check multiple times to ensure there was no excess material. anyway, my teeth werent tracking well no matter how much i wore the retainers, even purchasing and using an iphone app to keep close track of my timer and progress - 23 hours a day, she said! i WANTED STRAIGHT TEETH, I DID!when i expressed my concerns to the doctor, the only option i was given regarding my difficulty complying with her plan was to purchase sessions of her one-of-a-kind bio stimulation laser which would make my teeth move without resistance for about 24 hours! i can 3,4,5, even 6 trays during that time! i guess root health is not an issue to some drs. and a dr that wont work with you and your needs is a red flag.i drove myself crazy and gave up on treatment for 2 whole years until i found a new orthodontist. i ghosted the office, i couldnt stand it anymore.my teeth tracked perfectly with the new dr, with 14 day changes. & i required no refinements after 7 months of treatment. it was stress free, easy going, with no worrying about how my teeth need to move within a couple of days. it was humane.my invisalign treatment with dr greenberg was anxiety-inducing and more complicated than it needed to be. i felt like i was at fault for failure but the truth is i was set up to fail by her treatment protocol. the staff wanted to cut off my treatment early because i couldnt comply with these poor tray instructions + what i suspect was poor attachment application leading to my failed treatment. they wanted to cut me off even though it was at no material cost to them to manage my treatment as invisalign allows multiple refinements to be ordered for up to 5 years after treatment for free.it felt like a volume-dependent place for that very reason. patients were meant to be churned and burned and that’s not what we look for in a medical professional, i would think.your treatment is set to a deadline. if your teeth didnt meet that deadline, it didnt matter. you were done. i dont want that in an orthodontist, do you?
Cinia Martinez
All 3 of my kids are now in treatment with Dr. Vickie Greenberg wearing invisalign. My daughter is also wearing the removal reshaping appliance along with invisalign. She was having issues with her sleep and breathing, after wearing this appliance for only a week we have seen results quickly. We have noticed that she is sleeping better and has helped her with her breathing as well. The change in her smile is also very noticeable in a small period of time of wearing the reshaping appliance can't wait to see the final result. As for my other 2 boys the experience with invisalign has been the best.
Highlights
Highly recommended
94% of patients gave 5 stars
Patients often return
More patients return than other in the area
Excellent wait time
99% of patients waited under 30min
New patient appointments
Appointments available for new patients
Doctors

DR. VICKIE GREENBERG
Orthodontics
Location
2035 Lake Ave, Altadena, CA 91001Get directions
Working Hours
Monday
8AM - 5PM
Tuesday
7AM - 4PM
Wednesday
8AM - 5PM
Thursday
8AM - 5PM
Friday
7AM - 4PM
Saturday
Closed
Sunday
Closed