Prosthodontic Center of Beverly Hills

Great experience with the doctor and her assistant. The “billing specialist” was going to call my insurance to verify eligibility prior to my appointment. I was told after I arrived at 3:30pm for my appointment that she had called my insurance that morning and confirmed I was not covered through my HMO. I’ll admit I am not fluent in all things health insurance related and she informed me I would be paying out of pocket. I was shocked by her cavalier attitude and asked why I was not notified prior to my arriving to the appointment so I could have some time to think about my options. Selecting a dental specialist is not a decision I take lightly as it’s a physical, emotional and financial investment. The interaction made me incredibly uncomfortable. I’ve paid roughly $30,000 out of pocket for work at other dentists, and the cost of those procedures were made transparent to me from the beginning. Such a disappointing experience…

I went to doctor Zweig one time. He took two X-rays of my tooth during this visit. I paid for the consultation visit and the X-rays in full right then and there. I later asked for my X-rays to be sent to me and despite my numerous requests both in writing and verbally, dr. Zweig and his office has refused to send me my X-rays. Very disappointing!

Great office, great restorative work, friendly staff, however I would not recommend this office for Invisalign. I spent a considerable amount of money, was seen very few times, and my concerns were not taken seriously and were repeatedly dismissed throughout the process. A rescan was refused after making a trip from out of town specifically for it. Very disappointed in the process and putting my trust and financial investment in this office. I am not happy with the results and no real efforts were made to resolve the issue.