So bad experience. The doctor made us waiting for 2 and half hours for regular teeth cleaning. Not recommended at all.

I visited Dr. Lee on January 11, 2025, for a crown replacement after my old one chipped following more than seven years of use. However, my experience was far from satisfactory. Instead of addressing my crown issue, Dr. Lee insisted that my cavities were a bigger concern and strongly recommended getting them filled immediately. This was surprising because my dentist back home had previously mentioned that the cavities were minor and suggested improving my flossing habits rather than immediate intervention. Despite my initial reluctance, I proceeded with the treatment, assuming that Dr. Lee's in-network status with my insurance would help minimize costs. However, to my dismay, the Explanation of Benefits (EOB) later revealed that my insurance processed the claim as an out-of-network service, resulting in a significantly higher payout of $200 per tooth. I had four of my upper right teeth filled, which almost maxed out my insurance benefits at the beginning of the year, leaving me with minimal coverage for the rest of the year. The problems did not end there. After the procedure, I experienced significant discomfort and pain when chewing on the treated side, which persisted for over a week. Additionally, I noticed sharp edges on the fillings, and my bite felt misaligned. When I returned to Dr. Lee for an adjustment, he examined my teeth but was unable to identify or resolve the issue. Frustrated, I attempted to floss around the fillings and found that the floss would consistently tear, indicating a poorly done procedure. Seeking a second opinion, I visited a new dentist recommended by a friend. In less than a minute, this dentist was able to smooth out the rough edges, and I no longer experienced issues with flossing. Furthermore, Dr. Lee had also advised that I needed a root canal, but my new dentist clarified that I already had a root canal done on that tooth, which I had forgotten since it was performed when I was a minor. Upon checking with my dentist back home, it was confirmed that my root canal had been completed years ago and there was no need for another one. Overall, my experience with Dr. Lee was highly disappointing. The lack of professionalism, unnecessary procedures, and billing confusion have left me frustrated and dissatisfied. However, I must mention that the staff were very kind. I would caution others to be wary and to seek a second opinion before proceeding with any major dental work at this office. I am sharing my experience to prevent others from facing a similar situation. Wishing all the best for other patients.

Staff are very nice and considerate. They did a good job on my teeth cleaning!!