MINT dentistry at Addison

Very misleading practices. I went in for a basic cleaning and somehow I now owe $300 because submitted a claim for almost $500. I was not made aware that the “x-rays” they did would not be covered by my insurance. They also forced me into doing a consultation about Invisalign which I declined and now I still get a WEEKLY call about a service I don’t want. I will not ever go back because it feels like they want to do everything they can to do unnecessary expensive services.

Disappointed with my visit today. I am currently pregnant and refused x-rays prior to my cleaning and was told since I hadn’t had x-rays in the past year (I was still pregnant at my last cleaning as well, where I refused x-rays) that they could not legally perform a cleaning. This is NOT true, they cannot legally require an x-ray to do a cleaning, but they can have a “policy” that they need an x-ray. Being a medical professional myself, I am disappointed in how they handled the situation. It is unethical to refuse care, even when a patient does not consent to a non-required image that may help with care. A patient always has a right the refuse certain procedures, but this should not cause them to go without care.

MINT at Addison is amazing. This is my first visit with them, and I will definitely be back. Everyone is so kind and patient. They’ll break everything down and answer any questions you have with no hesitation! They make you feel so comfortable and welcome , any show you want to watch or music you want to listen too and these massage chairs,chefs kiss !