Altamonte Smiles

I had an accident that will result in extensive dental follow up and procedures. Dr Arnold got me in immediately and put together a game plan. The most impressive thing was how much time the doctor and his friendly staff took to address all my questions and fears. I really appreciate that personal interest in treating the person as well as the teeth.

This is constructive feedback, and I sincerely hope that it is taken seriously. I regret to express my disappointment with the experience I had with Dr. Arnold. During my visit to Dr. Arnold, I sought assistance with a veneer that had come off. Although the initial veneer was not his work and was done in another state, Dr. Arnold's staff assured me that he could provide a new veneer. However, I was surprised by the lack of transparency regarding the procedure. Dr. Arnold proceeded to shave down my healthy tooth without informing me, compromising its structural integrity. Subsequently, my tooth became highly sensitive and painful, leading me to seek a second and third opinion from other dentists. This lead me to an Endodontist, who confirmed I needed a root canal on my front tooth was a result of the excessive shaving done by Dr. Arnold, which exposed the pulp.The lack of transparency and care in explaining the implications of the procedure left me deeply saddened and more financially and emotionally devastated. While Dr. Arnold attempted to rectify the situation by offering a redo, this would have exacerbated the issue further, and I chose not to pursue additional dental work with him. I would advise anyone considering Dr. Arnold for cosmetic procedures to come prepared with questions and concerns, ensuring clarity and his expertise beforehand.For those seeking cosmetic dental procedures, I recommend seeking out a qualified AACD Accredited Member or Accredited Fellow Member who has undergone comprehensive credentialing and demonstrated exceptional skills in cosmetic dentistry. These professionals are renowned for their expertise globally, unlike Dr. Arnold, who may not have received training in this manner. I encourage Dr. Arnold to consider pursuing a more robust and advanced cosmetic training to prevent future patients from experiencing dental trauma similar to my own.

I've just changed dentists to Altamonte Smiles and couldnt be happier. I had been going to a very expensive dentist who I thought was truly Excellent, but Dr Arnold is even better and friendlier on the wallet, too. I had to make a change because of my insurance, and I am SO glad!I'm 76 and well educated. I know enough about dentistry to know when someone is doing a good job. Altamonte Smiles is well named.The office seems to be fairly new and VERY "hi-tech". Just what you want in a dentist - all the latest appliances and techniques which make what you need done both quick and absolutely painless.