Winning Smiles - Amherst

Friendly & professional from my greeting at the front desk to the end of my appointment. Loved the female Dr. , I was quite nervous & she and assistant put me as ease immediately!! My comfort was put for most & I’m not dreading my next appointment!!! Actually looking forward to it, And regaining the smile I have hidden for years!! I’m sorry I waited so long to go there.

Such a wonderful experience! The women at the front desk were so sweet and very helpful! Brett helped me during my consultation. He was so kind and very helpful. Brett answered all of the questions I had, and helped explain the process I would be going through. Overall the experience was great, everybody was super kind and helpful and they all made me feel comfortable!

We have a special needs son who requires patience and understanding for dental procedures. I can't praise Sally, the hygienist, enough for the awesome job she does cleaning Jeffrey's teeth! She always makes a special effort to keep him comfortable and happy.The staff and dentists are so kind and accommodating. It's an amazing practice!We saw Jazzae today for a check up and cleaning. She was very patient and considerate of our son's special needs and did a fantastic job of cleaning his teeth! A great visit!

My daughter had her first consult for braces today. We worked with Brett for the consult and he was more then amazing. My daughter had anxiety about getting braces because at previous consults at other places she left feeling like having crooked teeth was somehow her fault.Brett made her feel comfortable and took her anxiety away. He made sure she knew she was in good hands at winning smile and alleviated her anxiety by answering all of our questions and making the whole process as easy to understand as possible. I am very happy with my choice to bring her to winning smiles and I will GLADLY recommend Winning Smile and Brett to any one who may need their services. Thank you Brett and all the staff at winning smiles. You're doing amazing.

Dr. Mike is such a kind and understanding dentist. He is so amazing with my girls but also with me, he understands that parents have anxiety associated with their kids. My daughter has severe special needs and he takes such good care of her. As an added bonus he has a great singing voice. We will continue with him as our dentist for as long as he'll have us!!

They have good reviews and I'm not dismissing the reviews. However, I was interested in being an patient, the receptionist who answered did not bother to check my dental coverage. I have Guardian, she told me they do not accept that insurance. I looked on their website and they do. I don't have medicaid. I called her back to inform her what their website stated, she told me they don't accept. I'm not interested anymore.

2 1/2 and treated so expertly he declared, I want to see the dentist!" He was not disappointed. Winning Smiles lives up to their name.And again at 3 staff was amazing and he ran to the back in great anticipation to have his teeth "tickled" during cleaning. He loved every moment and went home with prizes and lots of wonderful care!

If I vould give less than 1 star I would. The dentists and hygienist are all friendly and king. The office staff lacks compassion, kindness, and logic. I have been going here for over 10 years with my 4 kids. Up untill 3 years ago things were great. I started at the Sheridan office. Then they started canceling appointments because they didn't have a dentist. Then I went to the buffalo location. Took all 4 kids for cleanings to find out they didn't have a dentist on and was told I could bring them back to have their teeth checked! Because that's so easy to do with 4 kids. Been called the day before their appointment to be told there was nondentist on countless occasions.Then I showed up for their filling appointments which were already 3 months away from the cleanings to find out they canceled the appointment because I didn't respond "confirm" in a text.....even though I spoke to a human on the phone days prior! Today was the last straw. I called yesterday because my daughters tooth cracked and it's hurting her. They couldn't get her in until today at Sheridan. (Which buffalo office called for). Get to the appointment today and they took an xray and the dentist looked and said yes the tooth has to come out. I said ok and the dental assistant said "ok follow me to the front to schedule".....what? That's what I'm here for now as she is in pain. Their next opening was the first week of May. I asked them to check the other offices and they said "no we can't but you can call them"! Seriously?They are always billing incorrectly. They told me one of my kids was due for a pan xray and I said ok go ahead. She wasn't apparently and now I have to pay out of pocket for it. Overall terrible customer service. For a "pediatric" dentist they sure are not in the kid business! Dealing with kids means dealing with parents,families and caregivers so maybe treat them and their time with respect too! They expect 48 hours to cancel but don't even give that back to their patients time! Stop opening offices when you cant even keep the ones ypu have full staffed and accomodate the patients you already have. Finally switching dentists as it's been a nightmare!

We absolutely LOVE Winning Smiles! They are great for our entire family! Shout out to Dr. Walker and Brett Deloach. Dr. Walker has helped me with perfecting my smile, is SO personable with my entire family and makes going to the dentist a really great experience. My 8 yr old daughter needed an ortho consult recently, and Brett was incredible with her, and with explaining the entire process. We love the staff there, and cannot say enough wonderful things about them! Highly Recommend!!!

This was my second visit and I was completely satisfied with the doctor and his assistant. I was there for Impressions.Dr. Ian Walker is my dentist at Winning Smiles and I can't express enough the confidence I have in him. I would recommend him to anyone. He definitely knows his "stuff".The office staff is very friendly and the assistant to Dr Walker is very competent in what she does to assist Dr Walker.Would I recommend Winning Smiles.....Most Definitely!