4.4

·43 verified reviews

About Smiles

4630 West Gate Blvd Suite 100, Austin, TX 78745

  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
  • About Smiles photo
practice profile image

Overall rating

4.4

Based on 43 verified reviews

JM

Jon Morales

5.09 months ago

This place is the ONLY PLACE I get my teeth worked on because they take the best care of me. Alexis at the front is always so sweet and kind and goes out of her to make sure I feel like Beyonce during my appointments. If you go somewhere else I hope they are giving you the Beyonce treatment too like this place does or you’re just wasting your money. #choices

ma

mike agresta

1.0about 1 year ago

Total vultures. I went in for a cleaning. They did not clean my teeth, even though i paid for it. They did do a lot of diagnostics and told me I needed $2500 in dental work, and if i didn't get it I'd have a heart attack and die. Hard sell. I went to a different dentist for a second opinion. He said I should floss more but didn't need any procedures besides a cleaning -- which he gave me as part of his exam fee. Imagine that.

CA

Carla A

1.0over 1 year ago

Genuinely the worst experience I’ve had at a dentist’s office in 30 years. I got 2 crowns done here (with Dr. hermann) and one of them took 4 appointments and she was still not able to fit it correctly. One appointment at my new dentist quickly showed that I needed a crown lengthening procedure for a correct fit and I was also diagnosed with a tongue tie and tongue thrust.About smile’s dentistry is sorely lacking and that is likely the reason for lower pricing. The one good thing I will credit them for is offering me a refund for this procedure…. yet because of their POOR ATTENTION TO DETAIL, they refunded my insurance for the wrong tooth (the crown that was done properly) and I have been in an insurance nightmare for 6 months with still to this day no benefit available from insurance on the tooth that I need a crown on due to Connie’s clerical error not refunding and providing documentation for the correct tooth. And they had the nerve to blame it on me. As well, their office is dirty, outdated, and all around lacks hygiene with a dog in the office some days. Absolutely do not recommend and I have warned my wide network in Austin to avoid this office at all costs.

Highlights

Highly recommended

94% of patients gave 5 stars

Patients often return

More patients return than other in the area

Excellent wait time

99% of patients waited under 30min

New patient appointments

Appointments available for new patients

Doctors

Dale Hoover's profile photo

Dale Hoover

General Dentist

4.4
Dr. Gretchen Hoover's profile photo

Dr. Gretchen Hoover

General Dentist

4.4
Dr. Sarah Herman's profile photo

Dr. Sarah Herman

General Dentist

4.4
Dr. Smita Rewari's profile photo

Dr. Smita Rewari

General Dentist

4.4

Location

4630 West Gate Blvd Suite 100, Austin, TX 78745Get directions

Working Hours

Monday

8:30AM - 4:30PM

Tuesday

8:30AM - 4:30PM

Wednesday

8:30AM - 4:30PM

Thursday

8:30AM - 4:30PM

Friday

8AM - 3PM

Saturday

Closed

Sunday

Closed

Don’t have time to research every dentist around you?

why-trust-us-0why-trust-us-1why-trust-us-2why-trust-us-3why-trust-us-4

See why 30k+ patients trusted us