Sterling Smiles of Azle

Called and specifically stated I need an appointment to get diagnostic and pricing for my son and was told on the phone that’s what would happen. I show up. Doctors looks at photos for 5 seconds and tells me the “pediatric team” has to work on him and they only come once or twice a month I said okay I need pricing so I can call around and see where I can get the best price. And well they told me they couldn’t give me pricing until the day I show up for the appointment. I said okay just give me the X-rays so I can’t take him elsewhere. Well they refuse to send me the X-rays even after they were payed for. I was told this is a HIPPA violation so I will be contacting someone about there refusal to provide my son dental records .

Giving 3 starsThe staff is very friendly upon entering.When I was taken back they did all my xrayd and had the dentist come in.This is where I started to get upset, the dentist did his exam and then I sat in the chair for a extra hour with 0 update on why I was waiting. I finally got how much I needed to pay for my cleaning but I decided not to go through because I had been there for 3 hours at this point. If you are a new patient don't show up for a apt or they'll have you wait and wait.

If I could give the dentist Hussain a NEGATIVE 5 stars, I would. He gave bad advice, that clearly he didn't know what he was talking about, nor did he know anything about my kid. This horrible dentist argued with me the parent (guardian) refusing to listen and is clearly a lazy dentist. His dental assistant did a very poor job cleaning my child's teeth. I wouldn't recommend this dentist to anyone.