I was a patient for about 3 years. I always came early to appointments and waited past my appointment time. My last appointment, I was running late because there was no parking (street parking there is always difficult, but on this day there was also road construction). I called to say I was running late. Since I was the last appointment of the day, they said they had already cancelled me and to call back for another appointment. The next day I got a punitive, rude text message saying that because I had missed my appointment, from now on I was only allowed to call and try to schedule same day appointments. My years as a good customer, who always paid and showed up on time, meant nothing. I found another practice and can’t recommend this one.

They are friendly but that doesn’t matter if you’re incompetent. (Front staff) They need a benefits specialist, better organization and better communication between staff. It would probably be helpful to confirm contact information of patients EVERY visit since this has been a source of miscommunication multiple times at this location for me personally. They are worth going to but i guess patients have to take the initiative to make sure they know what’s going on. Because the front desk staff does not seem to.

A special shout-out to Vlad and Dr. Nathalia! had an exceptional experience at the dental office! I also brought my mom and grandma, and they had the same amazing experience! The team was incredibly patient, kind, and attentive to all . They took the time to explain our treatment options clearly and ensured we understood everything before. We are actually looking forward to our next visit! Thank you :)