Jessica Mitrick
I feel the very sincere need to express ny gratitude for Dr. Santos, Linda, and the entire team at Dental Designs of Maryland. I am a very “nervous” dental patient after some significant dental work years ago and when it came time to select a new dentist a few years ago, I did extensive research before scheduling an appointment with Dr. Santos. From day one she treated me with kindness and professionalism and always has been 100% honest with me regarding my dental plans of care. Dr. Santos has always given me patience and always allows more than ample time for my appointments. Dr. Santos has always been responsive to all of my questions and has gone above and beyond to communicate with me even if it has taken her outside of her usual office hours. I am so very grateful for not only her professionalism and skill, but also for her compassion and kindness. About two years ago I moved across the country and I choose to travel back to Maryland for all of my dental needs because I trust no one more Dr. Santos. Thank you Dr. Santos and all of Dental Designs of Maryland for the exceptional care that you provide to me and to all of your clients!
Denise Schmidt
This has to be the best place ever! I feel like I have known everyone there for years and they truly make you feel comfortable! The crown replacement procedure was smooth and the results are amazing, thanks to Dr Nina Santos and her staff.
Kelly Mccloskey
I cannot even begin to put into words how absolutely amazing this dental office is, truly. I called them out of pure panic on a Friday after breaking a tooth the night before; they saw me same day and set me up for a root canal and crown, directly after the new year, when my new insurance kicked in. There hasn’t been a time when I called, that they haven’t seen me in at least 48hrs. They’re the definition of the BEST!!!!! So friendly, so amazing, my favorite dental office ever!
Marissa Graves
I do not have a single bad thing to say about DDMD - White Marsh. The front staff are always so warm and welcoming, and the doctors, assistants, and hygienists are caring and compassionate. I had some trouble understanding my insurance and the front office staff was so knowledgeable and helped me understand very clearly. I also appreciate how transparent they are with your co-pays, and they never leave you in the dark! If you're trying to decide on a dentist, look no further than Dental Designs!!!!!
D K
Very disappointed! I had hope and tried very hard to like them and was looking forward to making them my next dentist office/Provider. Unfortunately it did not work. Reasons: (1) They didn't let me know that my insurance was out of network and I could possibly be charged more until an hour to my 2nd appointment. I had already taken time off from work (there were no suitable timeslot/schedule in the near future had I refuse the one offered me) and headed to their office for the follow up appointment when I was told about the situation. They made it known to me via email (no phone call) when I was almost at the office that I could be out of their network and they were not sure. I was told to call the insurance company or my HR to confirm. Mind you, this appointment was scheduled almost a week in advance and so they had a lot of time to info me about the "out of network" situation. (2) Additionally, this was my 2nd appointment with them after I had already met with them once as a new patient. When I submitted my new patient paperwork and during my first visit, I was never informed about been out of network. (3) One of the front desk staffs did not seem to know what she was doing. She asked me to email the insurance card to her after I had already uploaded all docs including the insurance card via their site and emailed the card prior to my visit. (4) One of chair-side assistants is a smoker and the cigarette smell really bothered me while she prep me during my one and only (first) visit. -The one bit of positive here is that the dentist and two of the assistants (including the smoker) seem to be nice (*seem to be since I only dealt with them once).
Cheryl E Dixon
Having my fillings replaced was painless & took way less time than expected and Dr. Santos is a hoot to boot! I love the comraderie of the office, everyone is professional and extremely pleasant, great customer service EVERY time I've been there. I recommend this office to my coworkers.
Percy Smith
For over 8 years I have been 100% pleased with the professionalism and treatment I’ve received as a patient of Dental Designs WhiteMarsh, I truly appreciate the care & concern they’ve shown me with regard to my oral hygiene. As a public servant who routinely attends meetings and interacts with the public on a daily basis, my oral health is paramount to me, Dental Designs keeps me looking my best.
K Avery
I highly recommend Dental Designs in White Marsh for all of your oral care needs. It’s rare to find a dentist office who not only cares about their patients but offer a 10/10 experience and immaculate customer service. The front desk team, Avery and the rest of the ladies I have encountered are the friendliest most welcoming group. Dr.Levine and his dental assistant Julia listened to my concerns and request and truly made my procedure the most comfortable and pain free visit I’ve had at the dentist in a long time. Thank you all for being genuinely amazing at your jobs and helping get through the “dentist scaries” You have definitely gained a satisfied patient.
Beth Jones
I’ve been coming for a few years now and would definitely recommend! The hygienists are all excellent- Gina is the best.
Steve Streckfus
Gina was amazing as always. Great care and service. Nice to actually look forward to a trip to the dentist.