4.7

·24 verified reviews

Berkeley Prosthodontics and General Dentistry

2300 Durant Ave Suite E, Berkeley, CA 94704, United States

  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
  • Berkeley Prosthodontics and General Dentistry Photo
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All Reviews (24)

TP

Ty Panitz

5.0about 2 months ago

Dr. Au saved my smile! I chipped my front tooth and she got me an appointment within the week! During the visit, I could tell how much she cares for her patients and the quality of her care/work. I was worried about the price because of her extra years of education and training, but it was very reasonable/good! My tooth looks better than it did before the chip, and still fits into my Invisalign! Her staff also very great! I will be coming back for all my future dental and prosthodontics needs. Thank you, Dr. Au!

NY

Natalie Yang

5.07 months ago

Dr. Au is amazing! She always listens to your concerns and addresses them. Her assistants and hygienists are thorough, and I trust them completely. I look forward to seeing them every 6 months.

EH

Edwin Hui

5.0about 1 year ago

Very nice and trustworthy dentist and staff. I come here for all my dental needs. 👍👍 …

AC

Aarti C Sharma

5.0about 1 year ago

Dr Au and the team at Berkeley Prosthodontics are amazing. Over the years Dr Au has helped me understand and follow through some serious jaw work (post cyst removal, cleanups of old dentures, and most recently my fabulous new bridges on my lower jaw which looks and feels awesome). I trust Dr Au inherently - I feel the team really has my overall best interest and health in first place. Glad I have them in my life at regular cadence.

SN

Sasha Noble

5.0about 2 years ago

Amy was great! I had a great experience with her. Her work was quick and pain free but also thorough. She is an excellent dentist, and I have had many bad experiences in the past with other dentists so I am very relieved to have found her!! - highly recommend.

Nn

Niloufar neely Kazerouni

5.0about 2 years ago

I had challenging dental issues & was referred to Berkeley Prosthodontics by a dentist friend from out of the area ~14 years ago. It has been the best choice ever for crowns, implants, & general dentistry. Dr. Amy Au and her team have been fabulous, and extremely knowledgeable & skillful, saving my teeth. I am grateful to them forever.

AM

Aaron Motayne

5.0about 2 years ago

Dr. Au is amazing! I was in a terrible bicycle accident where I broke my jaw and lost 9 of my frontmost teeth. Dr. Au not only made me a set of beautiful permanent teeth, she also coordinated with 3 other surgeons and doctors to create an entire treatment plan for me. If you are her patient she will go above and beyond to get you the care that will be best for you. She is an incredible Doctor and an incredible person. Thank you, Dr. Au!!

LW

Lauren W

1.0about 2 years ago

I am a full-time student, and my finances are very limited. However, I strongly value my health, and I use my limited financial resources to take care of my body, as I understand that it is an investment in my future. I had been a patient of this practice since December 2019, at which time I was a patient of Dr. Curtis, who was an in-network provider. When she retired, I became Dr. Amy Au's patient. At no time was I explicitly told by Dr. Au or any member of her staff that she did not take my insurance. It is only after close inspection that I see now that she had Replied All to an e-mail sent to me by Dr. Curtis in August 2020 (that had the wildly deceiving subject line of "Happy Saturday from Berkeley Prosthodontics Dental Office"), where she mentioned that she was "out-in-network". I can agree, she did not withhold this information entirely, but this is a far cry from transparency. This tactic of communicating such an impactful aspect of my healthcare was sneaky, at best. Rather than communicating the very real financial implications of this switch to her patients over the phone or in-person at any time to make certain their understanding, she chose not to, I presume, hoping that people like me would not read carefully enough to know the truth. Further, at our appointment in January 2022, I had mentioned to her that my finances were extremely restricted, and that this would only become more of an issue in the coming months. (Again, this would have been an excellent time to talk to me about how she was an out-of-network provider and I was paying much more for services than I would with an in-network provider, but she did not.) I told her that if there was any dental work she could foresee me needing in the next 3-5 years, I would like to get it taken care of at that time. She told me there was nothing she was watching and that she did not anticipate I would need anything beyond a routine cleaning for the next 3-5 years. However, when I came in for my cleaning last week, she told me that she had been watching two fillings for some time, and that she would like to now have them redone. While I understand that circumstances change, the way she spoke of the issue seemed to suggest that these were issues she had known about and had been tracking, which was exactly what she had told me was NOT the case, just 6 months before. Why she was not originally forthright is unclear to me. When I spoke to Marilyn on the phone about these concerns, she notified me that I have been making all of my payments for the past few years, as if that was justification for me knowing about the practice's out-of-network status. It is true. I have diligently paid for my dental services, and always on time. I have fully held up my end of the commitment. Unfortunately, I was not aware of the terms of that commitment because they were not made clear to me beyond a single sentence in an e-mail that wasn't even originally from Dr. Amy Au. I would expect more integrity from my medical providers, and I will be seeking services elsewhere.

BZ

Bob Ziebur

5.0about 2 years ago

Amy Au is one of the best dentists that i have ever visited. She is very professional and caring in every aspect. All of the staff are equally qualified. Thank you!!

LC

L.j. Cranmer

5.0about 2 years ago

Dr. Au is excellent at every aspect of her profession. Her staff is wonderful too. I smile just thinking about the highly skilled care I have received.

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