3.4

·23 verified reviews

The Tooth Place

300 Lorenaly Dr, Brownsville, TX 78526

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  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
  • The Tooth Place photo
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All Reviews (23)

MR

M Roudemus

1.0almost 2 years ago

They ruined my molar. I have lost a tooth in their hands. My children complained that they are rough and they did not do a good job either on them. I had to take them somewhere else to repair what they did. My children do not ever want to go back to this place. Bad job overall. I do not like to leave bad reviews, but this was not a good experience in any way. I am truly surprised by the great reviews with the exception of the front staff who were nice.

PS

Patti Sanchez

5.0almost 3 years ago

The Tooth Place has great customer service! Their receptionists are very friendly and helpful, especially Lulu, who goes out of her way to assist you. She is very kind and friendly.I love coming to The Tooth Place. I have been a patient for many years and will continue to be.Their staff, hygienists, and dentists are very knowledgeable and friendly, as well. I highly recommend this place for all your family and friends.

DS

Dark Side

5.0almost 3 years ago

Most people, including myself, would hate to come here because of the usual pain and discomfort that happens as a consequence for not maintaining the right oral hygiene… however painful it can be my visit this time was everything but. I was lucky enough to have one of the most professional and caring oral hygienist, she did an amazing job with her professionalism and care for her patients. I can honestly say was the best cleaning I have ever gotten in a long time. She was attentive and very knowledgeable. As always the place is always spotless, and very comfortable. The lady at the desk was also very helpful setting up my following appointments and answering my questions. Thank you Ms. C !!

lc

leonardo casanova

1.0almost 3 years ago

Called atleast twice attempting to get an appointment. First they told me the person in charge of contacting my insurance was out for lunch and that they would call me back. I waited a few days and never received a call. I then called the following week and when I called they said he/she was out for lunch and that they would return the call in approximately 30 minutes. I waited several hours and never received a call. Did not bother contacting again and instead went to another office were I was given an appointment immediately.

CC

Claudia Cantu

1.0almost 3 years ago

change my opinion terrible service NowThe bad service continues. The truth is, as a mother, I do not recommend anything. Bad customer service. There is no communication between the orthodontic doctor and the tooth place doctor. They treat you poorly once you have already paid them. They are making me wait more than three months until June 1 to deliver the retainers when the doctor had said in April. the doctor's manager is very despotic!!! What a shame when before the office was smaller there was better quality in everything. Now there is no one in charge with the receptionists and managers. There is no one who watches how they behave. His patients have been going to this place since they were born.

RS

R SMiguel

1.0almost 4 years ago

Not sure why people rave about this place. It is run by kids which at times can be pretty rude. First, I waited for about an hour to get called in. Then, I waited another hour to see the dental hygienist. Then, waited more for dentist. Took about 3 hours there. I thought they were dirty. Dental hygienist finishes, and puts her "dirty" medical gloves in the counter. Dirty gloves are left there. Then, dentist comes in and also after she is done examining my child proceeds to leave her dirty gloves next to the other gloves that had been placed there by the dental hygienist in the counter. Dirty medical gloves go in the trashcan. They should have been discarded immediately. I would not go back again. I would think that they would be following all sanitary practices but they are not.

AA

Anthony Aguirre

1.0almost 4 years ago

Had an appointment today at 10am and the place was empty. We waited and called for about 30 minutes. We are from out of town and I had called prior from driving 6 hours. The only reason why we needed to come back into town was because of poor workmanship for the 2nd time. My wife been having pain after they "fixed" her filling. She got the work done a little before the whole covid scare. So now we have to spend more money to come back and get this taken care of for the lack/poor communication of this office

pc

paola chavez

1.0almost 4 years ago

They work very gently!!and they care about you r children’s teeth!!!! They don’t take long they have good service and even a big play area for your little ones!!😍! I really enjoy my visits there because they make sure you come out with a smile on your face !!i give them a 10/10❤️.....nvm they take forever, my appointment was at 11 and it’s 12:05.i’m still waiting, i wrote this years ago...

DM

Daniela Mendoza

1.0almost 5 years ago

The place is nice! I had an appointment at 4:00pm. They took forever! I went in because I needed a wisdom tooth extraction and scheduled a consultation. I had a deep cleansing and a cavity something. They insisted that I need braces and they scheduled an appointment with the specialist. I only wanted a consultation to extract my wisdom tooth! Ooohh and they mentioned that I needed a whitetening procedure. I had xrays twice that day! One to check the wisdom tooth and the other for braces. I went home at 7:00pm. I went to Mexico scheduled an appoitnment and within 2 days I had my wisdom tooth extracted. I understand that you have to sell! But I had an emergengy, I was in pain!

JA

Jose Altamirano

5.0almost 5 years ago

First time, after a dentist visit I feel propelled to write a review. In fact, for anyone that has rendered a service to me. Even more that is positive!Abigail, Daisy, Hope, Anna, and Dr. Villanueva were amazing. I really felt genuineness from this staff. I owe them a thank you review for such a pleasant and comfortable experience.I ❤️ TTP! + Staff😬.

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