When I was new to the area a couple of years ago I found myself needing some urgent work done to resolve some serious pain I was experiencing. Dr. Adams and his staff were quick to get me in and were great at resolving my issue. I have been going back ever since for cleaning, etc. and would recommend this place to anyone needing a dentist. The staff is always super friendly and welcoming and willing to work around busy schedules.

If I could give this place zero stars I would.My disabled mom was in search of a new dentist, went to this place because they had a promotional offer they allowed you to get all the services needed for an entire year at 1 fixed price. This included initial X-rays, all the cleanings and some sort of whitening. At some point they told my mom she needed some fillings, a root canal and deep cleanings, even though she was not experiencing any issues. Of course the quote provided was ridiculously high and she agreed to do half of the suggested work which cost her $1700. The other half was left alone until she could get the money together and here we are a year later without any issues or pain what so ever.Bright smile refused to honor the remaining cleanings in her package because "she needed a deep cleaning" which was not covered by the initial package.Fast forward to the end of her package which she was not allowed to be fully used, my mom fell and chipped her tooth, mind you this was a tiny chip at the corner of one of her front teeth. She went in to Bright smile to see what they could do and here came the sales pitch.She was told they could not fill the chip and rather told her they would need to do X-rays and would have to put a crown in on the chipped tooth. But wait it gets better! One crown was not enough, because then the singular crown would be obvious, they suggest 2 at a minimum for her two front teeth because supposedly her other tooth was showing signs of cracking as well, but why stop there she should get 4 crowns so that when she smiled she'd have 4 uniform teeth instead of just 2.My mom immediately said no because the work came with a hefty price tag of nearly $10k, with the purchase of a $700 insurance. Being in a chair and a position of weakness they continued to give her a sales pitch and forced another insurance package on her and convinced her to schedule the procedure for 4 crowns a few days later.My mother is in her 60's, disabled, with early onset dementia from a severe traumatic brain injury she incurred in 2015, she also suffers from anxiety due to the effects on her brain from the TBI. In this high pressure situation she agreed to have the work done and came home crying. Immediately I called other dentists for a second opinion and by the next morning had her chipped tooth fixed with X-rays and a cleaning done for $600. My mom called Bright smile to cancel the procedure and they were relentless. Eventually they agreed to cancel her appointment (which was still 72 hours away and cancelable by the terms of the agreement).The women on the phone did not want to cancel the insurance plan my mom was convinced to sign up for to help discount the 4 crowns by 30% but said she would see what she could do. It's now been about a week and they refuse to refund her $700 for the insurance that was bought for a procedure she will no longer have.This place has taken advantage of my mom and her inability to advocate for herself due to her health conditions.At my mothers second opinion the dentist praised her beautiful teeth and told her they would never suggest a procedure that would cause you to get rid of her real teeth when they are healthy and in good condition.Bright smiles suggestion to put 4 crowns was unethical and despicable. I highly discourage anyone come here ever, they will find some excuse to steal your money.Patient Name:Mercedes Davila

My God! Talking about great customer service. I have so much transitions happening in my life. I made an appt at brighter smile at the last minute yesterday. But i was unsure of how much my insurance would cover. etc… So as i walked in to check in with the receptionist. She was very helpful. I gave her my life story at the moment🤣! Long story short. She went out of her way to accommodate my financial needs. Not only did she connect to the Dentist . Because of her . I was able to see the Dentist and get partial of my teeth done. Monica and DMD Michelle went out of their way to meet a customer needs. I recommend Michelle Beckerly, she is gentle &caring. She did a deep cleaning and for the first time in my life , getting deep cleaning that i did not feel a thing ! Come give them a try . From the moment you enter . You get a beautiful welcoming smile from Monic!You will not regret it ! Thank you ! Brighter Smile . Keep up the amazing caring spirit and great customer service

Did not go. When setting up the appointment, I was not told you had to pay for services when they are done and they will bill your insurance and then send you back the money. I was asked to give them a credit card to have on file,. But no mention of having to pay for everything - even with accepted insurance - at the time of service. . I found that out when filling out the on-,line paperwork.

Staff is mostly nice, but this place is worse than if not as bad as a used car sales lot. Pushy, misleading when it comes to billing insurance. I paid over $500 for an exam and cleaning, insurance only reimbursed less than half when I was told my total out of pocket would be less tan $100, after they double billed my insurance (which could have been an honest mistake). Then I had to contact brighter smile cause my insurance wrote them the check. I was then offered a credit for future services, I immediately denied that offer as was credited promptly.Thank god I didn't pay the absurd amount for the oral appliance, based on insurance billing here I can only imagine how bad that price would end up being.If you have money to burn they'll happily take it, if not stick to in network if you have dental insurance.

Rachel in front went above & beyond for me and my son!! Very personable and Sympathetic to our situation. She tried her best to find a solution to my problem.I just wish the lady I spoke to yesterday would have told me they weren’t a pediatric dentist or accept our insurance. It would have saved me an hour drive…. 😞😞😞

This was the first time that I had to find a new dentist in over 35 years. So whichever dentist I chose had big shoes to fill!!This office was a wonderful experience.Maria, Rachel & Dr. Beckerly were very welcoming and made you feel like you had been their patient for years.Dr. Beckerly & Rachel explained everything very thoroughly and made sure that I was comfortable every step of the way.As it appears I will need a few more visits I'm hoping that this experience continues.I would really recommend Brighter Smile for anyone currently seeking a new dental office.

Brighter Smile is a phenomenal place for all my dental needs. Their location has a great team of dentists and hygienists that are extremely friendly and knowledgeable. I recently had to go in and undergo a few surgeries and consultations to get an implant. Dr. Thomas Adams made sure I was in good hands ensuring I will look perfect before my best friend's wedding. I am blown away at how good of a job he and the rest of the team did. Thank you.

Drove a half hour out here after being told over the phone I’d be seeing the doctor that’s in my network for an exam and hopefully to get wisdom teeth pulled, just to be told as I’m being brought in for my appointment that I won’t be seeing the doctor that is in my network but they’ll happily charge me $100 for the exam and x-ray.Front desk staff is very nice and sweet, though I won’t be coming back here to have anything done.

Dr. Beckerley is very friendly and cares for the patients comfort, privacy and welfare.The service is very efficient and friendly.I was not made to wait more than five minutes before being seen.I highly recommend their office