Modern Smiles

For anyone looking for a new dentist: I HIGHLY RECOMMEND Modern Smiles.Dr. Rita and staff are all really incredible. My entire life, I really disliked going to the dentist. This team knows that the dentist isn't everyone's favorite place to go (but it is very necessary), and therefore they create an environment that is welcoming and comfortable!Since I started going to Modern Smiles - I can honestly say that I ENJOY going to the dentist as much as a person can! Dr. Rita is well-versed in her profession, always open to feedback and questions, super informative and always ensures that I am numb enough before proceeding with any procedure. The entire staff is super personable and they all actually care to get to know their patients. Any friends that have asked for a good dentist - I have recommended Modern Smiles!Thank you, Dr. Rita and staff!!

Great experience! Both my dentist and her assistant were incredibly friendly, informative, and understanding. The front desk person too! It was my first time going to the dentist in 4 years and I was nervous about going back, but they all made the experience very positive. They took a 3D scan of my teeth and could literally show me exactly what the problems were and how I could fix them. I’m looking forward to many more appointments at their office!

I can't say enough positive things about Modern Smiles! From the moment I walked in, I felt welcomed and at ease. The team, led by dentists Rita Shah, truly goes above and beyond to provide top-notch dental care.Dr. Shah's expertise and passion for dentistry are evident in every aspect of my visit. She took the time to thoroughly explain my treatment options and addressed all of my concerns with patience and kindness. The use of innovative dental technology only enhanced my experience, making procedures smoother and more efficient.I highly recommend Modern Smiles to anyone in need of dental care in the Lakeview area of Chicago.

I enjoyed my experience with Dr Sidra but I had an awful time with scheduling and the dental assistants. One dental assistant from my last visit wanted me to stick my unwashed hand to hold the apparatus for an xray during my root canal and that honestly shocked me. That was my last visit. They also need to change their gloves often. Touch the light, grab the tools from the cabinets, and then stick their hand inside your mouth? Just because they have gloves on doesn’t justify that. At least have some basic training of changing gloves often and paying attention to what you touch. Also whoever was in charge of scheduling was awful when I cancelled my last appt. After I didn’t reply within 3 hrs they bugged me immediately to reply and that I immediately should to reserve for other folks. I understand that but that was only a few hours.

Just had to fire Modern Smiles as my provider, I've been with them for over 2 years, they've made thousands of dollars from my insurance and out of pocket. Dr. Shaw did a procedure for me 6 months ago that wasn't executed fully, and because it's 1 day over the 6 month mark - they tried to make me pay for their mistake. Even though this procedure was supposed to last for years. They're all very nice, but the motivation is always about up-selling. Each "dental plan" always has unnecessary line items. It's just about a constant insincere push to get more money while they smile at you. Won't be back.

I have been to quite a few dental offices in both the city and the surrounding area, and I can honestly say this was one of the better experiences!The staff and doctors are SUPER friendly and do a really good job breaking everything down for you. They also were really flexible with scheduling and were able to work with my wild schedule.The technology is also state of the art and they really think of everything. Never had I had a dental chair with a massage feature before this place!I highly recommend!

I have been going to this dentist for a while and have had emergency appointments, a procedure, and regular cleanings here. The facility is clean, modern, and welcoming. The doctor is knowledgeable and friendly and I feel that she’s interested in me and my health as a patient. Dr. Shah is also great at sharing what’s going on with your dental health, too. All the other staff members are really competent and kind as well. I think all the services I’ve been provided here have been really stellar.

So I have had a fear of the dentist from a traumatic dental experience in my teens. For years dentists have not listened to me when I said my wisdom teeth needed to come prior to any deep cleanings which put me off from even showing up!When I went to Modern Smiles I was so bummed to learn just how bad my wisdom teeth were doing and that they needed to come out. The ladies at the practice are amazingly sweet and accommodating as I had no child care for my very well behaved 6 year old - they didn’t roll their eyes at me and allowed him to sit quietly while he played his Nintendo - he said his favorite is “the really nice lady” Miranda.I definitely should win an Oscar for my dramatic performance during the extraction but that was only due to my own PTSD as the Doc proceeded with the utmost care and patience while I literally squirmed away. It also only took 9 minutes to extract my teeth!! I’m now one day post-procedure and I’m in less pain than before I went in, I actually don’t need ANY pain meds!Thank you ladies!

Experience was fine but late/cancellation policy is extremely inflexible and the lack of compassion and understanding unfortunately left me feeling frustrated, threatened with fees, and unwilling to return. Needed to pick up a retainer without even seeing the doctor and they wanted to charge me $50 for rescheduling after already charging especially high prices at their practice. Left a greedy taste in my mouth

I did not enjoy my time at this dentist. I came in because I had a crown fall out that was put on by another dentist. I learned that it fell out because of decay. They numbed me and took out the decay and gave me a temporary. I had the temporary for a month because of supply chain issues with their supplier. For a month I had to chew on only one side of my mouth. It came out at least 5 times so I ended up having to cement it in myself which actually stayed better. When I finally got the permanent crown, they told me I also had a cavity that I should get looked at in the next tooth over. My copay was almost a grand, I have insurance. I went to my normal dentist the next week and he asked why they didn't just fill the cavity when they saw it and had me numbed. He said it wasn't even a cavity that they pointed out. He also took an x-ray of the crown and showed me how the crown is not at all flush with my tooth so now I have to spend extra effort caring for this very expensive crown that wasn't even placed correctly. They get an extra star because they were very nice.