Smile Theory at Millennium Park

Carol is an amazing dental hygienist!! Recommend her 10 out of the 10. She is professional, though and great personality. She takes her time. Before working with Carol, I didn't realize what was lacking! Thank you for always taking your time to ensure every tooth is clean and checked! Truly an amazing hygienist that loves what she does!

I will start this review by saying the dental service provided is unmatched from beginning to end!!!The staff guarantees you are comfortable before, during and after being serviced. The services recommend to you are explained throughly from beginning to end. The office decor is modern yet simple with a clean appeal. The location is easy to get to no matter where you live in the city. The doctors and hygienist are well versed, well educated and professional with great bedside manner. My experiences at this office have given me a new outlook on dental visits and I forward to a lasting relationship with the dentist here! I recommend smile theory 1000 percent!! Finally a place I can call my dental home!

I always have a pleasant experience at Smile Theory. Everyone, including the receptionists are kind. The dental assistants are easygoing, explain each step to calm you, and do a thorough job. The dentists are top notch. They are very attentive, knowledgeable, and personable. I always notice how clean and neat the facility is. The technology is top notch. I’ve chose Smile Theory during the pandemic and I have been pleased. They even validate Grant Park North parking for $10 (6 hours) so you can maximize your downtown visits. I like visiting the team! Excellent. Professional.

The staff were very kind, and I am all for supporting women owned businesses. I came for an Invisalign and Botox consultation. I totally loved the idea of being able to get Botox done along with dental work like a one-stop shop. The quote for Invisalign here was actually $2k cheaper than what another dentist had previously offered me.This was my first time getting injections ever, and I was convinced to get a lip flip. However, when she injected me I felt the needle go through my lip and poke my gum line. I even tasted the Botox in my mouth. I mentioned it, but it was brushed off. After my appointment ended, I went to use the bathroom in the hallway so I could check my gums in the mirror, and there was in fact a poke from the needle and the tiny hole was bleeding. I didn’t go back and say anything, as I was already brushed off the first time. I just chalked up the money spent as a loss. The back of my throat also felt weird for a few days from tasting the Botox in my mouth, but it went away eventually.Two weeks later after the Botox kicked in, my results were pretty lopsided, as the Botox on one side of my lip was actually injected into my mouth.That was my first experience with any injectables and I haven’t tried again since. I waited a few months for the results to dissipate. However, I’m giving this place the benefit of the doubt because they seem like hard working, friendly women and they offer a wide array of services, and by the looks of other reviews I think my negative experience was a rare one.

I've been a patient here for about 5 months and it really has been transformative for me. Dr. Kenya is amazing, takes the time to explain what she's doing and how to best care for your teeth and dental hygiene in general. The dental assistant (black woman, short hair) that cleaned my teeth recently went above and beyond and talked to me at length about gum health which I never even thought about.

The doctors at Smile Theory are amazing; dedicated to professionalism, patient care, and staying abreast on the latest technology and advances in the world of dentistry.Please do not hesitate to visit this office. Drs. Alex Jundt and Kenya McCalebb are All-Star providers with a sincere dedication to the profession of dentistry.The best dentists in the City of Chicago!

The staff is efficient, the facility is clean, I just wasn't expecting the process to take so long. I would have preferred to have been told upfront that it would be a lengthy process. I was there nearly an hour before seeing the dentist, and there were several lapses of time with no explanation for the wait time. I was there for nearly four hours. Otherwise, no complaint with the outcome, I'm hopeful this won't be the norm.

I've been a patient of Dr. Alex for almost a year now. I've always had a great experience at the office. Her staff is very professional and the office is beautiful. I appreciate how patient and thorough Dr. Alex is when she is explaining the care I'm receiving. I recently received an implant that was done by Dr. Alex. I was sooooo impressed with her work and how REAL my implant looked. I was pleased with my results!

I had some dental work done yesterday at Smile Theory. Dr. Alex was awesome. My experience was great and Dr.Alex is very professional and kind. Always fun and positive. Smile Theory takes care of my teeth and any dental needs I may need. I especially appreciate the detailed care and information to keep my teeth healthy and clean. Thank you Smile Theory.Destiny Ammons

No waiting. I walked in and was greeted and led to the examining room and my experience was seamless. Everyone is professional and welcoming. I was in and out in an hour understanding what the next steps are to keeping my teeth healthy.Thank you Smile Theory!!