Universal Smiles

After my last traumatic dentist experience, I was pretty hesistant to walk into another dentist office, but I made the appointment with Universal Smiles. As soon as I walked in, I felt at ease for the first time. Everyone was so kind and all the dentists and hygienists were super informative and friendly. They walked me through my treatment plan, answered every question I had, and were extremely transparent with me. I've had terrible experiences with pain in the past doing deep cleanings, but this place is TOP TIER and I didn't feel a thing after using their topical numbing. I can't explain how amazing it feels to not be afraid of the dentist anymore, just after one visit here. I highly recommend and they will take such good care of you like they did for me!

Everyone is so wonderful!!! Madeline, haylee and Dr. Steib. I felt welcomed and was very pleased with the service I was provided. I was given estimates right then and there but prior they checked my insurance to make sure if insurance covered the services I needed. My husband also goes there as well and has had a very traumatic experience at the dentist when he was younger. He explained his situation and Dr. Steib assured him that he was in good hands.

Absolutely the best all around experience I’ve ever had at a dental office. It all starts with the Receptionist who made me feel good as soon as I walked in. The technicians were so friendly and knowledgeable. The Doctor took the time to explain the situation as well as the solution. I had to have a wisdom tooth evicted and it was pain free. If you are looking for a a great place to maintain your mouth…this is it!

I just want to start off by saying my New Year started off with a blessing. I’ve had bad experience with dentist office so with that said, I have a phobia when it comes to going to the dentist. But I was referred by a specialist to Universal Smiles Dentist Office.When walking inside you’re greeted by a receptionist named, Michelle. She was very nice and helpful. Dr Erin Steib Griffin is amazing and she definitely has a heart and takes pride in her work. I was going to another dentist office that said my tooth couldn’t be saved after two specialists said it could be saved. Dr Erin Steib Griffin proved the specialist to be right. I was so nervous and she put my fear to ease she got started along with her amazing assistant Madeline super sweet and before I knew it she was done with absolutely NO PAIN. All I have to say is try her for yourself because she definitely cares about her patients and her work and her prices are affordable. Thank You Dr Erin Steib Griffin 🙏🏽

Dr. Brad is great, but their billing department and Michelle aren't.My portion was paid on the date of service, but I was billed an additional charge almost a year later. I spoke with my insurance and relayed the info they gave me to Michelle King, but I received that same bill again, almost 2 years after the initial date of service.If it were billed correctly, we would've never had this problem, and I have all the proper documentation to dispute this charge indefinitely!

Outstanding service and professionalism! Prior to this I have had nothing but painful, horrible experiences with a variety of dentists in different cities over my lifetime. I had gotten to the point that I refused to go for treatment. In fact, it had been several years since my last dental procedure. The staff here, though, provided compassionate and courteous service and pain free dentistry for the first time ever for me! I would recommend them to everyone!

Wish I could give them ten ⭐️’s! From the moment I walked in the door, I was greeted with a smile. Both Dr. Erin Steib and Dr. Brad Griffin and staff are compassionate, professional, knowledgeable, and worth the drive! I could say more but I’ll leave you with this. I’ve had dental trauma in the past making this type of visit not an easy one.🙏🏽Gentle Dr. Griffin has changed all of that. Now I can’t wait for my next dental visit.Almost forgot, you can choose a movie or music to watch/listen to during your visit and they left me with a thoughtful gift! My grandkids are patients there too!Thanks so much …. You all are Simply The Best♥️

We had a great experience here today! We came in for my fiancés exam and cleaning. He was very anxious as he has had bad experiences in the past. Everyone in the office was wonderful! Michelle helped us check in and was extremely knowledgeable and friendly. Doctor Erin was so kind, she explained everything thoroughly and answered all of our questions. My finance was so relieved afterwards and at total ease.

All of the ladies that work here are very lovely, informative, and conscientious of making sure you are comfortable. They were helpful with any questions I had as well as providing referrals for wisdom teeth removal and Invisalign. Their equipment/tools were very updated and patient friendly. They were very efficient as well without feeling rushed. Overall one of the best experiences I’ve had at any dentist.

“Mr. Dr. Brad is a pretty nice guy. He’s not mean and scary at all. I didn’t like his water machine so he put the water in a cup and then after that he thought I did a really good job so he gave me a prize.”- My 3 year old daughter’s GLOWING review of her most recent visit to Universal Smiles