Smiles on the Hudson

Very accommodating and nice! Loved the environment as well as the staff, all seemed to have a good day so far and treated me as well as everyone there with respect.They were also quite thorough with explanations on current treatment plans.

Went in for a check up in late March and had a nice visit. Staff was professional and office was state of the art. The issue arose after leaving the office with a new credit card they advised I sign up for to get a better interest rate on $7,000 of charges for work that wasn't even scheduled or done yet. I left feeling uncomfortable and things moved so quickly in the consultation that I wanted to secure a second opinion. I called the office to get my x-rays which they shared but also advised them to cancel future appointments and waive the charges for work not yet done or scheduled to do. Well now I am 3 weeks past that conversation with a few emails into them as I incur late fees and interest due to their inability to refund the erroneous charges. I assume this review will elicit a response from them which I would welcome in hopes they can rectify this issue in a timely manner.

I want to start by thanking Amber for noticing the urgency in my voice & quickly scheduling my first appointment. She was accommodating and empathetic. I want to thank Adriana for simplifying the payment process. I want to thank Dennis for easing my concerns during the entire process. Lastly, I want to thank my oral surgeon for his steady hand & temperament. In summary, the entire office makes you feel like family which is very comforting when you hate dental procedures like I do. They deserve every single one of the 5 stars I selected. To say I highly recommend "Smiles on the Hudson" is an understatement. Thank you all!Ivan P