4.9

·38 verified reviews

Casco Bay Smiles

202 US-1, Falmouth, ME 04105

  • Casco Bay Smiles photo
  • Casco Bay Smiles photo
  • Casco Bay Smiles photo
  • Casco Bay Smiles photo
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  • Casco Bay Smiles photo
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All Reviews (38)

RM

Rachael Minott

5.0about 1 year ago

ALL the staff were so amazing! I had an emergency tooth problem Casco Bay Smiles was the only place out of 100 I called over three days of extreme pain, who got me an apt that same day! Also the fact they all made me feel so much better stating its a judgment free zone. The extraction was done fast and the dentist walked me through every step. I am beyond thankful for their amazing care.

JL

Jon Lowrance

5.0over 1 year ago

I've never had a more pleasant, comfortable dental experience! I switched to Casco Bay Smiles on the recommendation of a friend and I'm glad I did! The special touches that Rob McVety, Katlyn, my hygienist, & Dany, the practice manager, put on my experience made such a huge difference. The technology utilized in my dental cleaning and exam showed me with real photos and 3D imagery areas of concern which instantly helped me buy into common-sense treatment plans. The team was friendly, gentle and professional, making my visit easy and pleasant. I'm so glad to have found a wonderful dental practice!

MD

Matthew Drew

5.0over 1 year ago

I had a dental emergency and they had me come in first thing this morning. Dr McVety and Emily were pleasant, open, concerned, patient and accommodating, and efficient in their treatment of my issue. When I walked out of the office I was confident my tooth was fixed and I felt like I was in good hands the whole time. They are very high-tech here, but with a nice touch that makes the experience personal.While I'm here writing this review, I should mention that I usually see Katlyn for cleanings and she, too, is pretty awesome.And one last shout out to Dany who I get to see on the way out... and who is always helpful with billing and insurance.They're an exceptional team, and there are others in the office I haven't had an opportunity to interact with... but all in time I suppose. I look forward to it.I would highly recommend this dentist office - from the moment one walks in one knows they are in the right place with the right people to provide proper dental care in a remarkably clean, relaxed, and positive setting.

JR

Jack Rayers

5.0over 1 year ago

Above and beyond! They were amazingly flexible with their schedule to get me in last minute for tooth pain, quickly solved that problem and were able to complete some other much needed work in the same visit. Extremely clean facility with kind and caring staff all of whom go out of their way to make you comfortable. The day I needed help was also a severe storm that caused the local pharmacy to close, I assumed I would have to wait another day to fill the script but they were able to move it to another pharmacy after hours to make sure I was comfortable. Thank you!!

T

Tyler

5.0over 1 year ago

I had my best dentist experience of my life at Casco Bay Smiles! Every single employee i spoke with had incredible charm and clearly cares deeply for the wellbeing and comfort of the patients. They have apparently thought through all the uncomfortable aspects of visiting the dentist (large and small) and have done everything possible to minimize or completely alleviate all such discomforts. I hope i never need to go to another dentist. Shoutout to Nicole, she is my hygienist and she was so warm and personable and she’s super smart and great at her job. My teeth feel and look amazing, thank you guys so much!!!

LA

Lynne Allen

5.0over 1 year ago

I have severe dental phobia- I haven’t been in an embarrassing long time and then needed a root canal - I was so lucky to find the folks at Casco Bay Smiles- they were amazing- I cannot say enough about how seriously they took my fear and walked me through every step at my pace- they provided oral conscious sedation for the root canal and went above and beyond to make sure I was comfortable and I was able to get my permanent crown installed when the root canal was done- no additional visit needed. I cannot imagine going anywhere else- they are just all fabulous, caring and competent.

KC

Kathleen Coffin

5.0over 1 year ago

I have just relocated to Maine and chipped one of my front teeth. Dr McVety came highly recommended by my son and daughter-in-law. In an hour, Dr McVety fixed my chipped tooth and also redid a very old filling (that was causing discoloration that bothered me) on the same tooth. I’ve had numerous dental procedures and Dr McVety’s Novocain administration was the best ever; I barely felt it. And, my tooth looks perfect!

NM

Nat M

1.0over 1 year ago

Requested a emailed info sheet for services and then was spammed called 2-3 times a day, every single day, ontop of multiple texts as well. Clearly they are predatory about trying to make sales. Info sheet was also written to discourage bridges and upsell expensive implants. I’ll be going somewhere less obnoxious and less money focused.

NS

Nikki Strout

5.0almost 2 years ago

Last night (Sunday night) we had a dental emergency. Dr. McVety came in in the middle of the night to take care of my son. He was kind, compassionate and very confident in his treatment. It was a very stressful situation and Dr. McVety knew exactly how to handle it and gave us the best care possible. I can’t say enough about Casco Bay Smiles!

AL

Alanna Laine Cappello

5.0about 2 years ago

I started coming to Dr. McVety's practice about three years ago. I was newer to the area, and found myself with a serious tooth emergency. I called so many places and no one would get me in as a new patient despite me being incredibly uncomfortable. I called Casco Bay Smiles and spoke with Dany. Immediately I felt at ease. Dany was so kind, empathetic, and agreed that I needed to get in right away. She looked at the schedule and was able to get me in within the next day. I was so grateful. I have always been petrified of the dentist, but between Dr. McVety's kind and calm demeanor, Dany's willingness to hold my hand (literally), and the kindness and gentleness the nurses showed me, I knew this was going to be a different experience. After Dr. McVety did radiographs, and an exam, he determined that I had a very severe infection that had gone all the way into the bone. Instead of leaving me to call the oral surgeon's office myself, Dr. McVety called him directly, told him of the situation and the urgency, and he was able to get me in that same week. While I waited for the surgery there were multiple days where my pain was nearly unbearable, each time I called the office, even after hours, Dr. McVety was always willing to help me, and did all he could to help minimize the pain until the surgery. If it weren't for Dany and Dr. McVety, I am most certain I would have wound up in the hospital. Fast forward three years and this is the only place I will go for my dental care, and he is the only Dentist I trust and will see. Every time I call the office, Dany is quick to assist me and get me in, and Dr. McVety always provides me with honest, direct answers regarding my teeth, which I greatly appreciate. Dr. McVety's practice stands apart from other practices because of the kindness of the staff, their willingness to go out of their way to make patients comfortable and feel safe, the expert care that Dr. McVety provides, and the overall welcoming environment that is present from the moment a patient enters the office. I can't express my gratitude enough towards Dr. McVety and his team for the care, compassion, and patience they provide me with each and every time I come into the office. If you are looking for a Dentist that isn't just great clinically, but also has an amazing bedside manner, with a great team, Casco Bay Smiles is the perfect place for you!

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