This office is absolutely horrible. They wasted over an hour of my time plus travel time because for some reason no one is able to tell someone before they arrive that there was an insurance issue. I cannot believe that a chain business like this doesn’t have better communication between insurance verification and the actual location, considering that’s what the office manager said was the problem. And after I’m already back home, they called me to tell me the number I gave them several times actually does work. I do not recommend coming here. Find a dentist who has their own office, they always care more than a chain anyway.

I requested time off of work for a cleaning, exams and xrays for 4:30, i show up and the front desk coordinator tells me my cleaning can't be done because the dental hygenist is not physically in the office as of 4:00, that was the main reason for me coming in. Im unsatisfied due to lack of communication amongst staff regarding my appt and the fact that not everyone is on the same page regarding office protocols regarding scheduling. I hope Mint Dental makes this right.

Because I didn’t respond back to a text within 3 hours (literally the amount of time they told me) they cancelled my reservation, absolutely ridiculous..You all need to have more flexibility as somebody who travels a lot for a living it is not always possible to reply back to a text immediately while on a plane. Would maybe understand if my appointment was within 24hrs but I got the text yesterday and called today to confirm my appointment for TOMORROW and you all already filled my spot I scheduled 6 months ago.