TLC for Smiles - Granada Hills (New Location)

a couple nice employees, but typically were rude and extremely disrespectful and very unaccommodating of my child’s SEVERE anxiety. preformed a procedure (major for an at the time 10 year old) that our current dentist/orthodontist deemed unnecessary. also suggested invisalign as opposed to braces which now has set my child very far back in ortho treatment. most of their friends are done with braces while she has yet to start. 11/10 do not recommend

I am grateful for the positive experience and care my child has received at TLC Orthodontics and their team. From the initial consultation to each visit, they have shown a level of professionalism and attentiveness that exceeded my expectations.The staff creates a warm and welcoming environment, making my child feel at ease during his visits. They listen to his concerns and address questions with patience and understanding. As a parent this is reassuring to see the genuine care they have for their young patients.The treatment plan provided was clear and tailored to my child's specific needs. The process was explained step by step, ensuring we understood what to expect throughout the journey. I am confident and happy with our decision in choosing TLC for Smiles / Chatsworth.

Amazing place with an incredible staff. I’ve been going here for the last 6-8 months for Invisalign and it’s the best possible experience I could imagine having. I’ve had no issues and when I had questions everyone was very happy to help me answer them. Very family oriented and happy environment, seems like everyone who is there enjoys work and what they do for their patients.If you’re looking for a place to start Invisalign look no further!

tried to get a ballpark price for toddler crowns. Got turned down with "oh we're not telling any prices over the phone" - "so, if your crowns are, say, 4000 bucks a piece, I need to spend time going to your place first, pay for appointment, and THEN know that the price is insane - after spending a ton of my time?" - "yes" :)))That speaks volumes about how they value people's time.I called another children's dentist, got a really rough ballpark (with "the exact price TBD during the visit"), scheduled the appointment. No problems, no secret agency games with the customers :)

We've been going to TLC for Smiles since our son, who is now 5, was 2 years old, and now our 2 year old daughter is going there as well. The staff is friendly, knowledgeable, and patient. As a parent, it can be nerve wracking to take your children to the dentist because you never know how they will react and if they will cooperate, but we've never had any issues at TLC and our kids are completely comfortable with the doctors and the staff. Everyone takes their time and they are all great with kids. We always recommend them to family and friends.

My son has been seeing Dr. Schrodi since 2004. My daughter since birth (practically). The group of dentists and staff Dr. Schrodi surrounds herself with has always gone above and beyond. When my son and daughter needed oral surgery, the surgeon came to the office. No need to drive to another location. When my son was scared of the first time, he needed oral surgery and needed a little TLC, her staff was comforting and supportive of accommodating to his anxiety. This office is definitely an extension of our family. No need to see anyone else when it comes to children dentistry, orthodontists, and surgeons. It's all under one (two, with her second location) roof.

READ IT ALL—Not happy with the service at this clinic. Might be a great clinic for kids, but not for adults, especially if youve suffered trauma from dentistry since they put 4/5 patients in the same crowded room separated by shower curtains. Its very uncomfortable to walk into the room with so many people inside, clients, children, parents and about 10 dental assistants in the same room. It’s uncomfortable to go to the restroom since you have to walk past other people’s treatment beds and uncomfortable to share your process and symptoms or complaints since there are other patients less than a foot away who can hear everything and are nervous about their own plans. Just uncomfortable all around. But that’s wasn’t my main concern…I came in to the clinic and explained my story to the main doctor in the clinic. She created an invisalign plan for me and then i never saw her again for her professional opinion. I tried to call twice so she would see me and they blew me off. I saw two different doctors who went into my treatment plans who had no idea about my story in the past and would literally tell me things that contradicted the main doctors first comments. Especially the female doctor that attended me, she just couldn’t wait to get rid of me and didn’t listen at all to my needs. She was just pushing her opinion through to me. She looked unprofessional and unprepared to handle my case, but i went with it, because I had already paid for the plan.After I finished my initial 26 trays, I went in and they told me my bite was off and that I needed 16 more trays. Already unsure to continue under her advice and not the main doctor’s, I decided to trust the process.The worst part came when i visited the office for the last time. She made an apt for me at tray 11, she finished me and told me my bone structure didnt allow for more improvement. I knew my treatment wasn’t done or looking the best it could. Could feel my bite was off and with my tongue feel the teeth were not right. So i told her: i think i will need more trays. She answered me by saying I had functional bite and that was good enough and that to achieve the results I wanted (which were visibly doable even to me) I had to get a COMPLICATED JAW SURGERY THAT I SURELY DIDN’T WANT. She got up and left me there for an assistant to come quickly, take my cements off and rush me to sign a bunch of papers releasing any rights to more treatment etc… i got up and left the clinic without even hearing the word: congratulations! After spending over a year doing a treatment that costs close to $5K.Days later and not happy with the way my bite and mouth felt I decided to visit another doctor in a much less crowded clinic. Told her my story and she proceeded to take xrays of my mouth and a full skull scan that showed me my teeth from the outside and inside of my mouth and were all my bones were. After that she scanned me for invisalign and proved that I WAS RIGHT when i complained at TLC for smiles. My treatment result was far from the best result possible by just scanning with the same invisalign machine they use at TLC you could see it! I have pictures and proof! Of the new before (a whole year after invisalign at TLC for smiles) and after (watching my new scan at another clinic) and seeing the possibility of the results I had expected from the very beginning coming together I knew right then this clinic just wants you out of the door as quickly as possible and doesn’t care to fulfill the goal of the plan, but just whatever is “functional”My new dentist was incredibly upset by seeing a clinic not doing their job properly, even her assistant said: they said he needed jaw surgery? OMG that is insane his bone structure is perfect! What a disgrace! But they sure are good at sending you hundreds of reminder messages for future appointments. I have transferred my plan and now about to start another 6/7 months of treatment to correct the mistakes and poor work ethic of this doctor! Thank you not! Photos show after TLC’s treatment as the before and my new after at another clinic 😤😤😤

The dentist was so patient with my son Oliver, he had never been to the dentist before we waited until he was 3 years old. Even though Oliver bit the heck out of her she was still so graceful and nice, I felt awful. But now everytime we talk about the dentist Oliver is not scared. I can't wait for his 2nd appt, truly a wonderful place

I do not recommend this dentist for Invisalign treatment. After several mistakes in my child's printing, they refused to continue with the treatment because I was finished to pay the overall treatment. I almost spent $5000 and they did not want to continue the treatment I was just paid regarding the 2 wrong printings they did. Save your money and a bad experience and go to Smile Direct Club, you will save half of the money.

Dr Schrodi and her staff have all been a big help with the Invisalign treatment for my 9 year old. At first it was a bit of a struggle to have him be comfortable with the fact of using braces, but that was expected. They are always helpful and very attentive with every appointment we have. The treatments are working very well and my son’s teeth are progressing wonderfully. A big thank you to to everyone at TLC For Smiles!