Greater Houston Orthodontics: Bellaire Location

I have had kids in 5 rounds of braces here and will not be coming back for the last one. The service has declined markedly over the last 10 years, and as patient load increased, it's impossible to get an appointment at a convenient time. The changed the hours a couple of years ago to leave less time after school. No more occasional half Saturdays or being able to switch to another location for an appointment like you used to be able to do.I recently booked an appointment more than two months out, because they had zero appointments on the day I was available 4 weeks out (when they said they wanted us back) and the latest appointment time 8+ weeks out is 2:15. If your kid is in high school, and missing class is hard (we had to wait 45 minutes from our appointment time before the visit started) I would try somewhere else. They all have the same hours now, but maybe somewhere else you'll actually be able to get an appointment.

lol this business is a joke. Please save your money and go elsewhere. Literally just took money and did nothing else. I’m now being told (by three other orthos) that the “service” provided will result in long term jaw misalignment. Really, run. 🏃🏾‍♀️Update: spoke with someone in marketing who reached out within minutes of this review going up. I trust yall will hear from them as well. Long story short: it’s about the aesthetic and the reviews. Not about actual service. The options provided were: come back in to get (and I quote) “better quality service” or “get transferred to finance to terminate your contract.” I chose the latter of the two. Good luck to anyone who doesn’t fit the demographic for getting quality service from day 1. ✌🏾✌🏾they’re basically smiledirectclub but far more expensive.

UPDATE: Once again, their internal processes are disastrous. My daughter had an appointment yesterday and it was a 2.5 hr ordeal that THEY DID NOT TELL ME ABOUT ahead of time. I cannot wait until they are done with her and I never have to deal with these prople again.No complaints about the care, but THEIR APPOINTMENT PROCESS IS A FRUSTRATING SH-TSHOW. Would go elsewhere if I had to do it over again.