Associated Orthodontists - Joliet

It is totally unacceptable for a business whose clients are mostly in school to keep banker's hours. My kids have missed a lot of school get into regular appointments. When I try to squeeze them in at the end of the "work day" I get phone calls from a clearly irritated receptionist if they're even a few minutes late.They need evening and weekend hours.I'll be glad when their braces are removed and I am done dealing with this place.

Pleasant front desk. Did not appreciate the condescending, disrespectful, lack of professionalism from Dr.Casey in regards to consultation of some work to my daughter’s braces that is aesthetic. After consulting with our primary dentist, he rudely said we were wrong and could not provide any information in regards to price or longevity of the procedure. He was also aggressive when placing hands in my daughter’s mouth. Very displeased.

A little upset I called this morning because I had an insurance question and I believe the person who answered was Lynn, I asked my question and she immediately questioned if I was a patient. Just seemed like she couldn't answer me unless I was. Her attitude was kind of rude and It sucks because every one told me nothing but great things about this place. Wish I could of done my ortho here but oh well.