Very Very happy with Dr. Ram and Dr. Weiss. Both are very professional and very friendly.

I have to say, they were very nice people, but a small issue occurred and I felt they did not do enough to resolve my issue. I went for a cleaning then set up a crown procedure. After crown was done, I did have some swelling in the eye lids due to their anesthesia but they said to take Benadryl and they would make adjustments for the future. That helped and the swelling soon receded. I had a bite adjustment and then I immediately left for South Carolina. Less than 2 months after, while in SC, the crown falls out. I had to go to a local dentist for re-cement of the crown, which cost me $196. I called Oak Hills prior to going to the local dentist and after I got the bill. I asked that Oak Hills reimburse me for the $196 and this is where they tightened up. They refused to reimburse. I paid Oak Hills thru insurance and out of pocket in total of maybe $3000 plus. This dentist office was so cheap, just for $196, they did not want to take responsibility for a detached crown that they implanted.

Make sure you understand your insurance before calling. My husband called to inquire the process of having an “out of network” insurance, & was very rudely not helped. We ended up calling another office who laughed & said they hear this complaint often. I’ve been a patient for many years with Oak Hill & had no issues leaving since explaining insurance is such an inconvenience to the staff.