Leesburg Family Smiles

Updated dental cleaning and exam for daughter who last went to dentist 5 years ago. Completed very easily and efficiently by friendly and knowledgeable staff. I have a large family and have used several Leesburg dentists over the last few decades, and have been a loyal client of Leesburg Family Smiles for more than the last decade because they have been the best!

When I decided to come to this Dentist, I was told my insurance was covered and I wouldn’t be paying anything. After my first visit, I got a bill for $180. When I called and asked why, I was told that this was a “Premier” dentist which I’m not covered for. I paid it and decided I would look for another dentist that was not “premier”. A few days ago I got a bill for a missed appointment. A missed appointment that I did not schedule, and never received a call, text, or email reminder, about the appointment. I have been trying to call since Tuesday about this, have left messages and have not had my calls answered or returned. I will no longer do any business with this company, and I suggest looking for somewhere else to go since they can’t answer or return a phone call.Also the $180 I paid for on the first visit, was for X-rays that the employee took incorrectly and I was told I would need to do X-rays again the next visit.

We have been under the care of Dr. Collazo for decades. He and his staff are attentive, courteous, efficient, and very professional. Well worth the drive to remain under their care.I just had a replacement of a broken crown. The work was done in a very professional manner and the results are excellent.