Friendly, professional and great work. Glad to have found a great Doctor and staff.

The dentists and hygenists are super friendly, and I always leave feeling clean and satisfied.

I visited Dr. Nguyen for a pain issue and told her that I believed the pain was coming from my wisdom tooth. Instead of addressing my concern, she referred me to a root canal specialist in Manhattan. I ended up paying $440 out of my pocket just for the specialist to tell me there was nothing wrong with my root canal and that the pain was actually from the wisdom tooth. In the end, I had to go to a different dentist to have the wisdom tooth removed. I’m beyond frustrated with the whole situation. The unnecessary referral, the high cost, and the time wasted could’ve all been avoided if Dr. Nguyen had just listened more carefully and been more thorough from the start. I really hope she takes this feedback and does a better job of considering her patients’ concerns. To make matters worse, during my visit, Dr. Nguyen did a cleaning but didn't bother to floss around the bridge on my front teeth. It’s clear this office isn’t paying attention to the details or the needs of their patients. Overall, this experience has been disappointing, and I wouldn’t recommend this practice to anyone.

1311 Dental has excellent service, not only do they take my insurance, the staff were extremely helpful and friendly. It also felt like a very honest practice compared to experience I had at a prior dentistry near the area. Overall, will have them as primary dental provider

Went in for a wisdom tooth extraction, and I couldn’t be happier with my experience! The staff was incredibly comforting and made sure I felt at ease every step of the way. Dr. Nguyen was both professional and kind, explaining the process clearly and answering all my questions. The procedure itself was surprisingly quick and easy, and I was in and out in no time. I’m grateful for such a positive dental experience and would highly recommend them to anyone in need of dental care!

I took the Q train from the Upper East Side to visit Dr. Nguyen for my annual dental check, root canal, and crown. They are transparent with the prices covered by the insurance and out-of-pocket. Dr. Nguyen gave me a perfect healthy smile! Before coming to Dr. Nguyen, I went to Park Smiles on Upper East Side—unfortunately they had me pay upfront a sum total and then had to request for a refund (which they hesitated to look up in their system) after the insurance paid a part of it—took them weeks to get into the system for the refund).

Unprofessional customer service!! I understand rescheduling an appointment last minute is not a good thing. But I have emergency I need to bring my dog to the vet because he keeps throwing up of course I need to reschedule my appointment …

They gave me a discount to write a review but I don't think it was worth it. I agree with the other review and say this it like an urgent care place. The lace is clean and the staff is friendly but Dr. Chen seems unsure of himself and inexperience. If you need a cleaning or a quick fix until you can get to your primary dentist. Had work done and had to got back to get it corrected and not it's infected and I'm in pain agian.

I had a great experience with Dr. Nguyen. The cleaning and examination was thorough and pain free. She took the time to explain everything to me and even fixed a cosmetic chip I had in my tooth that was bothering me. I highly recommend visiting her.

Had to get an emergency filling after getting some blueberry seeds stuck in my teeth and it was so easy. Dr Linh Nguyen had great bedside manner and it was a smooth and painless process. Great experience, will be back for all my dental needs.