3.1

·129 verified reviews

Family Smiles of Lubbock

5709 4th St, Lubbock, TX 79416

  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
  • Family Smiles of Lubbock photo
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All Reviews (129)

JW

Jordan Williams

3.0about 1 year ago

The experience was long (2+hours), as my past experiences have been at Family Smiles. However, the dentist addressed this and professionally advised a dental technician that "patient care should come first" during my visit as I was waiting in one of the back rooms. The dentist, that is at our location temporarily, was considerate and informative. Both dental assistants were friendly. The front office ladies were welcoming. I left today with a more positive interaction than I have had previously at this location.

SE

Stephanie Estrada

5.0over 1 year ago

From a year ago to now, this dentistry has changed most of its staff, and therefore also changed its service. I left a bad review for my eight-year-old daughter, however, my husband made an appointment without me knowing, to the same location and to my surprise, the whole staff has flipped over. Dr. Joshua was the one that handled my husband’s procedure. From the very beginning he was very professional, and took the time to explain every detail to us. He was very informative and this made a huge difference in our experience. The day of the tooth extraction he conducted himself with the upmost professionalism, while adding a very personal touch to the experience. He has changed the way we see this dentistry and we will be back again.

CH

Chris Herbert

2.0over 1 year ago

I am glad they got me in last minute. I thought I had a major problem. The dentist addressed my concerns . Told me what to do to fix it. What he said worked.While I was waiting in the waiting room, I saw kids running around in the back. One kid almost got out into the waiting room. The kids were loud.Not sure, if I am coming back after my next visit.Update:I was there for a cleaning recently. My weight, was not recorded right. Had to tell the dentist about the mistake. The blood pressure machine bothered my hand. I found a hair on the dental chair. The hygienist was not that friendly.

DS

Don Shaw

1.0over 1 year ago

They have not been very good to work with my teeth have been messed up from the first day the dentist that did work on my teeth was removed from practice and they still have not made it right and avoiding my calls they are not what I thought when I started going to them I would not recommend to my worst enemy work d one fillings all fell out and partials do not fit talked to office manager and got no resolve she is one of the rudest persons I have ever dealt with she would not return my calls except 1 time out of 10 calls she avoided I did not work with new dentist as they seem knowledgeable but was not willing to help with it so guess I will just let everyone know that this buisiness notrealize how much buisiness this office manager is going to cost them the contracted dentist is a sham would not go the office manager called finally but had to put this review to get a call back and she was very upset that I told the truth about her maybe the company will

EO

Elidia Ornelas

5.0over 1 year ago

Dr. Copeland was so incredibly nice and helpful. He explained everything so I knew what the problem & solution were... he made sure I understood the plan & reassured me that we were going to fix the problem!The ladies up front, the X-ray tech, & dental hygienists were all incredibly sweet & understanding /helpful...I would definitely recommend Family Smiles to anyone I know!

MF

Marquita Fletcher

5.0over 1 year ago

I was in a world of pain I went to family smiles and felt comfortable and not nervous like I normally do when I go into certain dentist office I was greeted with friendly faces they squeezed me in although I lived two hours away everyone was very caring and compassionate even the doctor I really appreciate these guys for helping me and giving me answers

AS

Andrea Sotelo

5.0over 1 year ago

We love coming to Family Smiles! The staff is wonderful every time! From front desk to the staff working on my children’s cleanings, we never have a bad experience. My three children ages 11, 7, and 4 all enjoy coming and never cry or dread the appointments. That is due largely in part to the excellent care and patience the dental team exhibits. We have been to other dental offices and have had difficult experiences, and finding this gold mine has been a blessing! Definitely recommend this location to anyone looking for a dental office home for their children! The prizes and cheering at the end of every appointment is an added perk the children always look forward to!

VD

Viviana Duran

5.0over 1 year ago

i had my all 4 wisdom teeth removed here about 4 months ago and it went amazingly! i didn't feel a thing (iv sedation), and afterwards there was no pain either! they perscribed me some pain killers but i did not need to use them. the most annoying part was not being able to eat for a couple days. the surgeon answered all my questions before the procedure and made me feel at ease :)

JL

Jakob Lazar

5.0over 1 year ago

Had a great experience at Family Smiles and my providers were Kenosha and Dr. Raby. Dr. Raby was extremely knowledgeable and passionate about giving dental advice to have the best care for my teeth. Very patient staff and Dr. Raby spent a lot of time making sure everything was good with my teeth. Kenosha did an amazing job cleaning my teeth, and she made it a very comfortable process. Highly recommend Family Smilesfor dentistry work.

KB

Katelyn Burton

5.0over 1 year ago

I went in after a horrible experience with Abbeville and the staff at Family Smiles made me feel very welcomed and at ease despite dental anxiety going in. They were very gentle with me, Dr. Raby was very kind and reassuring. Overall I would recommend this place to any one especially families and those with dental anxiety. Great visit!

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