Smile Oasis

I really thought I found a great dental office and left on a good note. But I’ve been wait for a prescription to be sent to my pharmacy for a week now. I’ve called and sent texts messages. They did call me back on Friday, I missed the call but called back but I guess they were gone for the day. But you would think they would just call in the prescription since they prescribed it to me. I’m not sure if it’s because I didn’t schedule anything future appointments as to they referred me out and they don’t do same day cleanings or cleaning on Fridays when I’m most flexible, so I had to go back to my job to look at my schedule. If that’s the case that very unprofessional and neglectful. Now I have to go to urgent care because the pain has spread to my ear.

I came in today for examine and X-ray everything was perfect as far as my wait time, comfortability etc. the X-ray tech was super kind and funny the dentist stopped by to check in as they were getting my images together and when she came in for my official exam she was so calm and very attentive to the point and comforting. I do have work to do with my teeth but I didn’t feel rushed or embarrassed the receptionist was a charm how can I forget her! She came in to explain the proposed treatment and fees and was patient with my questions I would definitely give a 10/10 would recommend!!!

Great Staff but Questionable! visited this dental office after seeing their positive TikTok video. I value transparency in healthcare, looking for a clean office and good care. The entry ambiance was nice, but the examination room felt dingy and cheap.The staff and the doctor were friendly, but they pushed for a $300 deep cleaning, which seemed unnecessary. Trusting my gut, I sought a second opinion.I found Illume Dental Studio in Baldwin Park, and it was amazing. The ambiance felt like a spa, and the team was informative. Plus, they had an adorable office dog! The second opinion confirmed I didn't need a deep cleaning.I'm glad I got a second opinion. Illume Dental Studio's care was excellent, and my insurance covered everything, unlike here where they wanted to charge $300. Always know your benefits before agreeing to procedures.