Smile Magic of McAllen

I was looking for a place that would be open on Saturdays and we’re glad we took our kids to Smile Magic for their dental checkups. Our kids don’t like getting dental X-rays but the technician was very friendly and patient which made things go smoothly. Smile Magic is a fun environment for the kids. Their favorite part was the indoor playground. Everyone was courteous and kind. The Doctor answer all our questions without making us feel rushed. We will definitely keep visiting this place again for our kids dental needs.

I loved my experience here. The front staff greeted me and my daughter as soon as we walked in and they were very friendly. The male that worked up my daughter to take the pictures was also very friendly and he explained everything he was doing. Dr Daywood was very friendly and made sure to introduce herself right away. Eddie who did the cleaning was awesome. He was very friendly and extremely patient with my daughter. I would definitely come back. The staff was very welcoming. I would recommend this office to everyone looking for a dentist.

Today's visit was ok.I'm disappointed because in other dentist visits the procedures are done all in one day.Here it's taking too long, I have a 3rd appointment to complete the job.That imposes my child's school schedule and my work hours.It's a good experience overall the work is getting done the staff are professionals but unlikely recommended.

Was at a different dental office before, they insisted my daughter needed to be under general anesthesia in the hospital to have crowns put on every single tooth. I went to smile magic for a second opinion and they took the time to sit down with me and talk to me about my options. I told them I was more comfortable with an in office sedation. They told me her front two teeth had to be pulled because the infection to her tooth was very close to the nerve and the other one was on the same road. They placed a few crowns on some teeth but not all (how the other office claimed they had to). Had I gone with rgv pediatric dentistry in mission they would've hospitalized her and put crowns on every tooth and the infection would've likely spread to her gums. I'm thankful I went to smile magic. My kiddos love it there.

Very friendly and helpful staff. My doctor was very gentle and understanding of my aversion to dentist visits but I left very impressed and satisfied with my visit. Went back the next day and was reassured that all was well. I appreciated the time, care and patience the entire staff took woth me. Highly recommend to everyone of all ages.

The timelines were a bit misconstrued. Stated we would be seen in 30 minutes for sons operation it was 120 minutes. You were able to clarify our insurance quickly compared to other febtist. Did not allow parent in room for procedure, did not have luck with tablet but front desk personnel let me sit at his desk to watch until figured out tablet situation. During my sons procedure he was asked if he would like to keep his teeth, he gave a thumbs up as he couldn’t respond, yet he did not get teeth at end of procedure. Staff stayed late to accommodate me picking up teeth. All in all, I’d come back, the facility was very caring.

This was the second dentist that we visited with our oldest daughter (5 year old) and first with our youngest (2 years old). We felt welcome from the moment we arrived. Staff took time to discuss potential issues and asked us if we had any questions or concerns before and after check up and cleaning. We were not rushed and everything was explained in detail.Our oldest had a great experience and wanted to go back to the dentist as soon as we left. This had not been the case after her initial visit to the dentist. That other location wanted to do a procedure on her for what was a tiny cavity, which would have required anastesia. Needless to say we did not chose to do the procedure.The atmosphere is pleasant for children as there are activities to do prior to the visit such as a movie room and a slide area and a token is given out for making it through the visit as well as a balloon for the kids. Staff was very interactive with our kids and made them feel at ease during the check up. The staff made our oldest feel like a princess for she was a bit apprehensive at first, but all smiles towards the end.Dr. Hall and staff were wonderful and we will be returning as patients in the future.

I had a great experience, Robbie was so friendly and helpfull today, as every single time that I've had gone. He went the extra mile at answering my questions and concerns. Great experience, great staff, the quality of service is definitely 5 stars and I didn't have to wait long, it was a pretty fast appointment. I completely and absolutely recommend it.

Excellent customer service from the moment you walk in with front staff all the way to the assistants & doctor. Stephanie did a great job with my kids cleanings. Ashley also did an amazing job explaining my girls step by step the process of a sealant and it made my girls feel very comfortable in getting treatment. Definitely recommend Smile Magic of McAllen.

Always very clean and friendly staff! Definitely recommend smile magic. My kids actually love going to the dentist.I’m seeing a lot of bad reviews but I’ve never experienced anything like that.I know once we had to wait longer because the dentist was behind but it’s understanding we are not their only patients.Sorry you had a bad experience but smile magic has always given us a great experience. Keep up the great job!