Winning Smiles - Orchard Park

My daughter goes to Winning Smiles for dental care and this past trip was her first experience having a cavity filled. Dr. Kathleen and her assistant Jackie, were phenomenal from start to finish. They took the time to explain the next steps and how she would feel during the procedure. As an overall experience, 10/10 as I couldn’t ask, as a parent, for anything better. Building trust in relationships is important and with this experience, we will continue to look to Winning Smiles for all of her dental care.

This was our first visit, Very polite receptionist, waiting room was clean, took us back quickly... Dentist and Hygienist where very sweet, explained everything. My son and I are very happy with our decision to switch! Highly recommended! I had my first visit and I am a scaredy cat.... The hygienist and Doctor Sarah ARE AMAZING ❤️ I felt at ease, and very comfortable. They are the ABSOLUTE BEST!!!! The whole visit I was calm. She explained everything, and took the time to listen to my concerns. Highly Recommend!!! ❤️

I had major tooth pain in a tooth that had previously undergone a root canal. I needed to see a dentist immediately as the tooth was clearly infected and my entire right hand side of my face was swollen and I was in extreme pain. I was in between dentists due to a change in my insurance. I spoke with a kind and caring receptionist and Winning Smiles was able to see me within 36 hours of reaching out. My appointment was with Dr. Bethany. She was extremely empathetic and concerned about the pain I was experiencing and the swelling in my face. She informed me that the tooth would need to be extracted and how my root canal (not performed here) had become infected. She was very concerned about the infection and didn't want to extract the same day as she was worried that the tooth would not numb enough due to the infection. Although I was already on antibiotics (prescribed by going to the ER), she suggested that I return to the ER for an antibiotics IV and she also prescribed cortisone to reduce the severe swelling. Within 36 hours of meeting with her and following her advice, the swelling had reduced significantly, along with the pain. My tooth is scheduled for extraction in 10 days. Truth be told, I was actually able to see my (now former dentist) the day prior, but my experience with them was so terrible, I kept this appointment. I am so thankful that I did. Thank you Winning Smiles!