Natural Smiles of Orlando

Dr. Mercado and his office staff are amazing! I moved and I still drive 1 hr and 45 minutes to this office. I have tried a few local dentists and their fees were more than triple and the service was horrible. I’ve had tons of work done with Dr. Mercado and I have not one complaint. I absolutely love this place and will continue to drive out of my way!

I decided to give them a try by solely depending on their 5 star reviews which are all false! They seemed like smiley and friendly typical dentist office, but they have a very dark and shady medical practice when they started to take your money! They charged me in full amount of a tooth crown by charging my credit card in a full amount without charging me my insurance in net work rate. I was totally stunned because the lady at front desk did not disclose this to me when I gave her my credit card. After I realized they charge me a full amount which was over $3200 and I called them. The front desk lady told me that I signed a paper to agree with a full amount charge withdraw, and it was disgusting medical fraud and shady practice by them not disclosing it to me in details. After the surgery, the dentist did very poor job on my lower tooth crown and I have not able to chew any foods on that tooth. I went back to the office 3 times and the dentist were simply trying to shape that tooth to smaller size but he has never fixed anything. I still can not use the crown that they charged my for over $3200. The bad part is that they have never called me back to ask me what my new tooth crown is doing and how they can help me to refund my money. Instead they keep texting me to ask me to go back for tooth cleaning which I would never be going back to the worst dentist office in Orlando. Please save your money and time to find a skillful and honest dentist and office. They have collected a full list of fake reviews from Spanish people that how they got so many reviews. Because there is No Way for the dentist pool skills can earn that much business and plus the dentist is newly moved to Orlando from PR. Fake reviews and non-skilled dentist and stuffs! Beaware!

I recently had five mercury amalgam fillings removed and replaced with composite fillings. It took 1.5 - 2 hours. Dr. Mercado did a great job and was patient with me when I was having issues figuring out the right size of the the oxygen mask thing at first. I felt almost no pain at all the whole time, even from the numbing shots. Although I couldn’t see the whole setup, since I was obviously lying down, they seemed to follow the SMART protocols. I had to do my own research about a detox regimen, because they didn’t give me charcoal capsules or any detoxing instructions at all. The only downside would be, I think they could have done a better job of explaining the details of the procedure, but I’d watched videos of it online and researched everything thoroughly before, so I didn’t need them to, personally. Compared with prices of other dentistries in numerous states, the price of this dentistry was exponentially lower. I would recommend it to someone looking to replace their mercury fillings.