Premier Orthodontics - Oxnard

Extremely Satisfied!!!!! I TRULY LOVE THIS OXNARD PREMIER ORTHODONTICS OFFICE, it's STAFF and Organization!!!!! Their staff has such light hands I don’t feel any pain or discomfort when getting my wires tightened!!! I WILL continue to bring my family to Premier Orthodontics in Oxnard as it is almost a home away from home! Which says a lot because of the care and professionalism it's OFFICE TEAM shows to every customer!!! I highly recommend PREMIER ORTHODONTICS for you and your families Orthodontic needs. Sincerely Naz

I have been a patient of Premier orthodontics for the past couple of years and I have nothing but positive things to say about this organization. I got braces in order cure many spaces that I had throughout my mouth and I am very satisfied with the work done. My teeth are straight as an arrow now and I have much more self-confidence. The staff, however, are the best part. Everyone, from the receptionists, dental technicians, doctors, and management are so nice. You can tell by the way they interact with patients that they really care about their patients, on both a professional and personal level. I would recommend anyone who needs cosmetic dental work to come here. You will be well taken care of on a dental and interpersonal level! Prices are also affordable!!

The wait times are bad, you never walk in on time, I’ve waited there for over an hour. You will not get an appointment for weeks if something gets loose in your mouth. Also, they had so many new Drs, that every time I go, they have a different opinion about my mouth, and they never take the time to read the charts, and I have to explain the past challenges every time I go. Hopefully now that they have a new Doctor, it will be better. Another thing I didn’t like, they asked to share a review, but basically only if it’s positive. If it’s negative, then they ask you to come talk to them. I think the consumer has the right to hear the good and the bad.

Personal experience: The staff is well prepared for any other situation other than their practice. My daughter had a personal medical crisis recently, they called my work right away advised me of her condition. When I arrived the staff was expecting me gave me an update. I saw a medical professional assisting my daughter, and 3 or more staff members comforting her. They went to the urgent care downstairs for a wheel chair and didn’t leave our side until we left. I know they went above and beyond their responsibilities. Thank you Karen and staff from @Premier Orthodontist in Oxnard

During my treatment I had 3 orthodontist oversee my progress 2 of them left to start their own practice. So I felt as if I wasn’t given that optimal one on one experience Like most practices offer.I also had a tech misinform me on how I should be wearing my rubber bands. Which shifted my bite completely and caused delay towards my treatment.During the removal of my clear braces the techs took my impressions for my Invisalign retainer a week later. My teeth shifted my smile was not even and I addressed my concerns just to be ignored.I got the plastic Invisalign crooked retainers replaced with traditional steel retainers. That costed me $600 additional dollars. And with each check up I felt like the orthodontist kept making adjustments that didn’t straighten my teeth completely.Staff didn’t adhere to my frustrations and told me my treatment was considered complete according to paper work. And if I wanted a free evaluation to seek treatment again that was possible. Or my second option was to pay additional $75.00 for them to “adjust” my retainers. Who knows how many adjustments it will take to fix their mistakes..In general this practice doesn’t seem to suit adults and their needs. I only came here cause my general dentist referred me here for treatment. Hardworking adults look elsewhere this office targets mostly kids who’s parents pay for everything with no questions asked.

The wait times are long from the waiting room to the time in the chair waiting for a doctor’s review. The assistants are not all very experienced therefore there are many instances of your lips and gums getting poked, pinched, scratched, or hit. Appointments are set months apart & the explanation is very scripted as “giving the wires time to do their job”. Even when the doctor advises for more frequent visits the assistant is still reluctant to schedule accordingly as if directly coming from their own personal time. Thankfully, the doctors are professional & experienced & you occasionally get assigned to an experienced assistant though I wish those instances were more often.

I had an emergency situation with my permanent retainer coming loose. Although Premier Orthodontics was not my original orthodontist they gave me an appointment for the next day. The service by the Doctor, Technician and the entire staff was awesome. Gary fixed my retainer and sent me on my way as a happy camper. Every aspect of my experience was top notch. You can believe Premier Orthodontics of Oxnard is my new Ortho office.

Horrible place!!!! they make you wait for 1-2 h when you are here on time. And if you are late by 5-10 mins they refuse to check you in. Understaffed, under trained, rude and overbooked! Constant switching doctors. Program misaligned... be it. this is a sweat shop of under trained technicians! find yourself another place for braces. this center should be reported to Invisalign and barred from providing service: there is nothing Premier about them.

My daughter has been going to Premier Ortho for treatment for over a year now. The whole staff is amazing. A big shout out to Kimmy for taking the time to make my daughter feel comfortable and reassured that everything was going to be okay when getting braces. Kimmy always makes a point to check on my daughter even if she is not her patient that day. So Thank you Kimmy for always making us feel welcomed and my daughter’s appt fun for her. 😃

We have had a great experience with the staff at premier orthodontics. Greg was the person who worked on my daughters mouth the most and he was her favorite. He took the time to explain everything he was going to do before he did it and that was very important to my daughter. She doesn’t like it when doctors talk directly to me and exclude her from the process. The more informed she is the better prepared she can be for whatever it is they need to do. Greg was great and is our absolute favorite. He made sure my daughter was comfortable and as relaxed as could be through the duration of the appointment. Lala was someone else we liked as well. She was thorough like Greg and included my daughter in the process as well. Both Greg and Lala are outstanding.