Wildflower Orthodontics

My son has been going to Wildflower Orthodontics for over 3 years (a year break in between phases) Appointments are fast, they have always been on time and we get in and get out. The care plan they suggest is the length they say or maybe even shorter. Their plans are affordable too. We've seen various staff members through the years and everyone of them has been great. The front staff is very friendly when you walk in. We highly recommend them for you orthodontic needs.

****most the the reviews below mine are given from patients that received a Starbucks gift card.I want to share my experience publicly: I took my son to Wildflower as a referral from Dr. Bains whom is awesome.Everything went great, they took our insurances we paid the balance and full and it was amazing.Then I changed jobs, and the new company's insurances was not accepted. Which then created a underpayment which is understandable for my son. They discussed with me and came up with a plan.For my Husband whom when in as a new patient, on day 1 they had him sign a contract at which he did not realized they did not take the insurance. They never told him "you are not in network" "we don't take your insurance". I called back 1 hour after he got home and told them he was not moving forward because we are not in network they decided that they would proceed by ordering Invisalign charging his credit card and continuing on. So basically Wildflower stole form his credit card on file the next day. Even after he told them he wanted to initially call them when he got home and put it on a rewards card.Then even after speaking about my son's underpayment and explaining to the Tera the staff member, since Wildflower does not take insurance and my husband was not going to continue services. They still continued to proceed ordering Invisalign. Next I received a call confirming his pick up of Invisalign which I explained for the third time that we did not want to move forward.I tried to talk with them and review this all today at no point did she own up to any mistakes. We realized they still charged 1500 for a service that was never rendered, at no time did she take any responsibly for non services or taking a un authorized paymentAlso to mention, last time my son was at the office the techs were arguing, about who would take him because it was Friday and they wanted to go home. In addition they were arguing about barrowing safety googles. This has been the worst experience of my life in a dental office.Things to Note at Wildflower:DO NOT LEAVE YOUR CC ON FILE WITH THIS OFFICE !CONFIRM THEY TAKE YOUR INSURANCE IF NOT, GO SOMEWHERE ELSEDO NOT BOOK ON A FRIDAY OR LATE AFTERNOON BECAUSE YOU WILL SEE CAT FIGHTING.

I got braces with them over 2yrs ago. They accepted my insurance and I had to pay $2k out of pocket. 2yrs later, i finish the treatment and their payment provider OrthoFi writes to me saying I owe another $1k. First I thought that was spam, but it was not! I feel completely gaslit by Wildflower and OrthoFi. Tara the person who sold me the plan in 2021 confirmed that Wildflower were in network with my insurance and my out of pocket will not exceed $2k. Getting a massive unexpected bill in 2023 especially after my treatment wrapped up feels very unethical.