2024- I LOVE this place. Scheduling is easy. The appointments start relatively on time. The hygiene team is great. Special shout-out to Tina! She gave me recommendations on how to improve my gum health and it helped! Listen to her! Dr. Charles is great too- personable, knowledgeable, overall a great doctor! 2025- I was charged for a fluoride treatment when I didn't request one and was not offered it either. The first time it happened, I was asked if I wanted it, I asked if it was part of the cleaning and I was told yes. I didn't ask if there was a cost because I assumed it was a part of the cleaning. I payed the $35 fee. I told them to write in my chart that I do not want fluoride treatment in the future. I went back after 6 months for my regular cleaning and I didn't receive the flouride treatment. I went back today again for my regular cleaning and I was told I had a copay of $35. I didn't question it because my dental insurance changed so I thought this was normal procedure. After my cleaning and the doctor saw me, I was then given the fluoride treatment very last min. The technician is great but she just said "oh and here is your fluoride treatment". I was a bit confused because I wasn't asked and I remembered last time I was charged. Before leaving I then asked if I was going to get charged for the treatment and I was told that was my copay. So I asked if I didn't get the fluoride treatment would I had a charge, and they say no that my insurance covers for the cleaning but not for the fluoride treatment. I told them I wasn't asked for the fluoride treatment. The receptionist said it was in my portal documents. I went to my portal and didn't see anything about flouride treatment. By that time I had to rush home so I didnt have time to keep discussin the matter. I will be going back tomorrow to dispute the chargers. It's not so much about the charge but the lack of communication. Tell me ahead about the treatment and I can make the decision whether I want it or not.

Charged me $200 even though I was told I have dental coverage and have never been charged before (was a client for years). I’ve left messages and don’t get a call back and now they’ve sent me to collections 😡 very unprofessional. …

This place has always been great. But today was different . Dr.T was nothing short of amazing . He was informative , positive & straight to the point . I hope this office keeps him .