Prosper Trail Orthodontics

Just coming from my consultation visit and all I can say is WOW! I was so prepared to feel pressured into some form of treatment through this office that I was caught off guard when that did not occur!Ana was extremely thorough in getting my details & understanding my issues, Her sweet disposition put both my husband & I at ease. Then Dr McNeal blew us away both with her amazingly warm personality, and her clear/concise explanations of my issues. Most importantly, she gave us her completely honest recommendations, even though that meant she would not immediately get our business.From this experience, both my husband and I feel like Prosper Trail Orthodontics is a rare breed of business where the patient’s needs are above everything else and the doctor and staff truly care. We will not hesitate to recommend them to our friends and family!

Update>>> One year later and I am now in braces too. I did my research on different types of braces for adults and let me tell you, Dr. McNeal knows her stuff! I have so much respect for her and her passion for her craft. She is constantly educating herself on the latest and greatest treatment plans. I opted for the Damon Ultima system. It's a little bit more expensive than traditional braces, but worth it.Prior to my daughter going into braces we got estimates from other orthodontists and while some were cheaper, I am so glad we opted to go with Dr. McNeal. She never rushes and always explains exactly what she wants to see happen and how we are going to go about making it happen.I HIGHLY recommend Prosper Trail Orthodontics for both kids and adults.Dr. McNeal immediately made my daughter feel comfortable and took the time to explain her treatment plan to her. All staff is friendly and knowledgeable. Highly recommend!

Always great service with lots of personality and smiles. I've been w/ PTO for a few years as an adult patient (my two middle school daughters were also patients). The front desk knows me by name when I walk in the door and always offers a warm greeting and a quick catch-up. The techs and Dr. McNeal are all outstanding - they are consultative, explain what they're going to do and why, and make sure that I'm always comfortable and at ease. On the few occasions I've needed to come in for a problem w/ an Invisalign tray or loose wire, the front desk has been incredibly accommodating and been able to squeeze me in usually the same afternoon. A few places I visited prior seemed more focused on slick marketing/wooing me versus the nuts & bolts of providing outstanding, personable care. I couldn't be happier or offer a higher recommendation.