Premier Orthodontics - Natomas

Horrible experience, I would not recommend anyone to go here. Dr.Tran is very insensitive and does not have good customer service. He is very critical and rude and if you are insecure about your smile he will make you feel even worse about it. The place is just money hungry, they don’t explain why they do the things they do, they are not lenient at all. This place overcharges and employs negligent, grossly incompetent doctors. I left this place with an extra attachment they forgot to remove, and I only found out because my dentist ended up informing me and was more than glad to take it out because it was bothering the inside of my mouth. In the end, I never got the results I wanted. Never coming back, the costumer service is not it, they overprice, and they’re so so rude and negligent. Should have went elsewhere LITERALLY !! Don’t waste your time and money on this place.

Everyone at this office is so kind and gracious, even when dealing with my son who is incredibly anxious and stubborn and scared of any process. They are patient, kind, and explain absolutely everything. They gave him space when he needed it, and time to process. I was almost in tears with relief and gratitude with how well they worked with us, when we were by no means an easy appointment.

BEWARE: Dr. Tran provided a patient with 6 months worth of passive aligners (which doesn’t move the teeth at all) without notifying them. He does not preform the procedures himself or supervise procedures but then charges insurance as if he completed the procedures himself. He claimed to provide custom attachments which is a misuse of Invisalign technology and basis for malpractice. This place overcharges and employs negligent, grossly incompetent doctors. I urge all to not choose this place for dental work.