Hurley and Volk Orthodontics - South Elgin

Hurley and Volk Orthodontics epitomize excellence in orthodontic care, setting a remarkable standard within the industry. From their unwavering commitment to patient satisfaction to their cutting-edge treatment methodologies, every aspect of their practice reflects a dedication to unparalleled quality and professionalism.One of the most striking features of Hurley and Volk Orthodontics is their personalized approach to treatment. From the moment you step through their doors, you are greeted with warmth and genuine care. The team takes the time to understand each patient's unique needs and concerns, fostering a sense of trust and comfort that is essential to a positive orthodontic experience.In addition to their exceptional bedside manner, the expertise of the orthodontists at Hurley and Volk is second to none. With years of experience and ongoing training in the latest advancements in orthodontic technology, they possess the skills and knowledge to tackle even the most complex cases with confidence and precision. Whether you require traditional braces, Invisalign, or other specialized treatments, you can trust that you are in capable hands.

Be careful by what they say they are going to do and what they actually do. We were changing insurance due to a job change and because of the way they filed the claim, neither insurance will cover. They told us they were going to bill the insurance the day we signed the contract, but in fact it was a month later and insurance would not cover. We are now on the hook for the extra money owed because the person that was supposed to take care of this is no longer at Hurley and Volk.

We started 4 years ago this place was amazing! Absolutely loved seeing Dr Hurley and occasionally Dr Volk. Unfortunately they have not been at the South Elgin location for some time and our experiences have not been as they once were.Appointments have been canceled and rescheduled multiple times ant the offices request and then put on the patient as being at fault.We paid in full at the start of treatment. The required weekly scans often don’t go through because it says we are late on payments.Conflict of communication with one provider asking to wear/not wear rubber bands and then next visit we get asked why we haven’t been wearing them.After getting two different sets of Invisalign liners we were just told the bottom set isn’t fitting properly.They ask for virtual appointments but never get one. The office calls, asks how things are then marks it down as a virtual appointment without visually seeing patient.We miss Dr Hurley & Dr Volk but need to continue with treatment as we already paid in full.