Kyara Salmon
Bad communication, unorganized, unfriendly, snarky/sarcastic responses, and complete waste of time/money. Only thing positive that came out of this is that I was glad (at the very last minute, I’m sitting in the chair) the doctor told me couldn’t remove my wisdom teeth at my promised date/time. So thank you for being honest about that because it was even more reason to not want to give another cent to this establishment. Not to mention, there was not one apology when she told me she couldn’t do it at the promised time and when I tried to give her feedback about how I felt on the organization of it all. Went to a different practice and the doctors there have WAYYY better communication skills and organization.
Jacqueline Nkhonjera
I had a terrible experience with the front desk / receptionist at Capital Oral & Facial Surgery Center. Communication is a key part of any medical procedure and I was met with extremely poor, unkind, and unprofessional communication. There was a lack of clarity during my phone calls to the office and I was received with rudeness at my consultation. The receptionist rolled her eyes at me for a miscommunication around scheduling a wisdom tooth extraction surgery and proceeded to interrupt and argue with me as I signed the documents for an upcoming procedure. Miscommunications happen—this is normal—but mistreating clients is not. I received kind and considerate communication from the other receptionist and an apology (via phone call) for her colleagues behavior after I walked out of the office. While I appreciated the apology, it didn’t come from the right person. Quality of care extends beyond the dentists chair, and should reflect across a client’s experience. I hope that no one is met with the level of disregard and disrespect I was met with at my appointment. As a direct result of the receptionist’s lack of professionalism, I decided not to follow through with the procedure. I had an emergency extraction at another clinic the following day and I had an incredible experience from beginning to end.
Kate Gross
I truly do not have enough good things to say about Capital Oral and Facial Surgery and Dr. Rostami! If you are looking to get your wisdom teeth extracted, look no further; I HIGHLY recommend this office! From the moment I called to set up an appointment (with incredible availability) I knew that I had made the right choice. I was so nervous for this procedure and had been dreading it, but everyone in the office was kind, patient, compassionate, and helped me to feel at ease. The procedure itself went way better than I expected, and I felt pretty much back to normal within a few hours. I also hardly had any swelling which I’m going to attribute to the talent of the doctor. Overall, I am so glad that I had Dr. Rostami extract my wisdom teeth! I’d give Capital Oral ten stars if I could!
Zaria Roller
I recently had my wisdom teeth removed at Capital Oral and Facial Surgery and had a great experience. I was nervous going in, but Chris, Katherine, and Dr. Rostami were kind, calm, and communicative throughout the entire process. I had a very smooth recovery and would highly recommend Dr. Rostami's services.
Cave Resto
My dentist recommended me to see Dr. Rostami right away. They saw me on an emergency basis for extraction and bone grafting. They were very accommodating. I was planning on coming back however they were nice to do it for me while I was there. I appreciate them for their patience. Thank you.
Mamesaliou Kebe
My son had to have his wisdom teeth removed on an emergency basis while away from home for college. The team was amazing, they called me to talk to me about the treatment cost and I was able to FaceTime with the doctor. She made me feel very comfortable. Thank you for taking such a great care of my son.
Fatai Liadi
I had my wisdom teeth taken out here. Everyone please listen and go to sleep if they offer you the option! You wont regret it. Katherine was able to help me with scheduling and Christina explained the insurance process to me in detail. Thank you capital Oral & Surgery. You are the best
Federico Anderson
When I stepped into to this facility I knew I was in the right place. They are very welcoming and greeted me with the warmest smile. No one likes to do surgery but this place made it seamless. Dr. Rostami is extremely skilled One of the best in her field. Thank you for doing such am amazing work on me.
Aaron Nii Azumah dickson
I came here for evaluation after an accident. Dr. Rostami's demeanor was so calming and caring and her reassuring words put my mind at ease. I had a follow up appointment to make sure my recovery was going as planned. I really appreciate everyone at Capital Oral and Facial surgery center for caring for me at the time of need.
Jessica Newman
I came to Capital Oral and facial surgery center to get my wisdom teeth removed. I was greeted by Katherine who is very sweet and calming. Dr. Rostami very compassionate and caring. She listened to all of my concerns. I decided to schedule my procedure for the following week. The procedure went very well. The recovery has been very smooth and I barely have any pain or swelling. I opted to go to sleep for the procedure which would be the best way possible if anybody decides to extract their wisdom teeth, the follow up care has been phenomenal and I have appreciated the care that I have received from this Practice. thank you to Christina who also explained the treatment plan very well to me. Thank you again for the exceptional service.