Texas All Smiles

Very disgusted and ashamed with these dental practices and procedures they proceed with. Use to come here all the time and compared to my new dentist office they did many unnecessary procedures like put me to sleep for a cavity and tied me up when i was a very cooperative patient, rather than at my new dentist they just numb my mouth. Keep in mind this was in 2014.

Very friendly staffImmediate attention

My children have been a patient of his for the last 10 years, over this time he inconvenienced us with his lack of respect of other people's time.He has on multiple occasions rescheduled 10 minutes before his appointments, had locked doors when appointments were scheduled, and the last visit on 9/27 he chose to refuse service to my 13 year old child after a two week wait over sedation that his staff assured me was fine when we initially scheduled it. (For a filling insurance won't pay for because his work didn't hold up for more than 6 months, which is not an isolated occasion) He was flippant and flat out refused with only a "I apologize I just found out" from his staff.I understand that he feels his doctorate degree entitles him to view his time as more important than others, as evident in his flat out refusal to respond to inquiries about why he his policies change according to his emotional state.*** My review has been edited for accuracy.The reply is correct. There is no wait, we have found another dentist, my previous reply was made hastily before confirming the facts.As for poor behavior, there was none. My child was never even seen by the dentist, they told me that it was a "red flag" for me to ask to sit with my child during a procedure.I had to ask the office manager what exactly we did wrong, which was not only shocking, but embarrassing to be refunded and refused so abruptly. The office manager handled the entire situation with grace and professionalism.There have been complaints, albeit soft ones, and apparently they fall on deaf ears, as evident in the reply below.I have never once raise my voice nor cursed anybody in that office. Nor have I ever been spoken to in such a condescending tone via a Google reply.The tone of your reply speaks volumesTruly used to be a wonderful dentist, but as you've grown you're loosing touch with people. We are not paychecks. We are people.