Smiles For All

Dr Shaheedy is very patient and kind but after being forgotten in the waiting room by the staff for an hour, we will not be coming back. We arrived at 5:00 for our 16 month olds first visit and our 2 year olds routine check up. Our 2 year old was taken back to a room around 5:20 but we were told it was a mistake and another patient was ahead of us. We went back to the waiting room. They finally called my husband to take our 16 month old back around 5:40. My husband came out with her around 5:55 and asked how much longer it would be for our 2 year old to be seen. They explained there was a miscommunication and they had it noted he was already seen and it would be another 5-10 minutes for the dr to be available. I am not sure how forgetting a patient is labeled as miscommunication, especially when the receptionist had plenty of time to chit chat and explain to another mom how she never lets herself get angry, because Botox is too expensive and she only makes so much money. I wonder how much longer they would have had us sitting there if my husband didn’t ask for an update.

My 4 year old daughter needed a few cavities filled and would not sit in a dental chair without a fight. She has major anxiety during all doctor and dentist appointments. Due to my daughter’s temperament, other pediatric dentist offices wanted to do IV sedation only. I am not a fan of IV sedation for dental procedures.I read many reviews and asked around for pediatric dentist recommendations and found Dr. Shaheedy. This dental office does not just recommend IV sedation. They also offer twilight (oral sedation) sedation. I decided to give it a try!During our initial consult appointment, Dr. Shaheedy was great with my daughter. She was very patient and understanding about my daughter’s needs. My daughter left the consult appointment happy and loving the dentist!Fast forward to today... My daughter just had her cavities filled with NO IV sedation and no issues. Twilight sedation did the trick! Not only do I feel like twilight sedation is safer than IV sedation, it is also significantly cheaper. Win-win.Additionally, Dr. Shaheedy did NOT try and up sell me. Her treatment plan was legitimate and nothing extra was added. I had a few other dentists review the plan before our appointment. I am so happy that such an experienced dentist takes our dental insurance!UPDATE - Shortly after the fillings were completed they got loose and bacteria got inside. We switched to PPO and a different dentist needed to redo everything. My daughter’s case was tricky and I should have been referred to UCLA for full anesthesia in an operating room which is where she ended up.

Dr. Mae Aghili. OMG what can I say. She was super amazing. Super helpful. Extremely knowledgeable. She went out of her way to do whatever she can to help her patients. She literally brought the smile to my face & made me feel very comfortable. Especially when she turned on (the minions) movie. Jk. 😝🙃JK Thank you Doc 🤝✝️❤️ thank you so much for the helpful staff as well.