Sonoma Oral and Facial Surgery

This place was awesome. They even called me afterwards just to check on me and see how I was doing. Now that is 5 star service! Dr. Mack and his entire team there were true professionals and I will absolutely be taking all my future dental procedures to them. I can't thank them enough for the care and attention they provided. Thank you Sonoma. Thank you!Well I'm not sure how to feel about this as I edit my initial good review for this place....The morning of my procedure I was instructed to bring in 95$ cash to complete the payment for the procedure/medicine, that my insurance wouldn't cover. I did as instructed, received my "paid in full" receipt, and continued on with the surgery. That was supposed to be the end of it. The dentist /oral surgeon received payments from my insurance and I was to pay the remaining cost before any procedures were performed. Then about a month or more after all was said and done, I get a letter from Sonoma oral stating that I owe an additional $ 300! What kind of film flam scam are they running? I'm pretty sure that when you agree to a contract, written, verbally, or whatever you are bound by that lawfully! I didn't go and change anything after all was said and done why should they be able to? I don't know just something to think about when choosing what you think is a reputable business..... Thanks for backdooring me Sonoma. I really don't want to post this, I really believed in this place and thought they were an excellent choice for everyone and anyone to get their dental needs met here, but I have no choice now as I'm left wondering why?

I got four wisdom teeth taken out. I had to reschedule because I had a sip of water before hand but other than that the nurses were so sweet. I have an insane fear of needles and they were really sweet and comforted me. After the surgery they helped get me to the car and did regular check ups. The surgery went well and I felt better after the first recovery day.Thank you ❤️

Terrible service manager set up an appointment for 11hrs and said you have 48hrs to cancel I had no say in choosing a date. For one tooth they charged me for all four wisdom. I asked for corporate number she said this is private owned and no owner but she is the manager. Manager kept repeating herself not willing to work with me and charging for cancellation/rescheduling 150.00 I asked her does this make sense to you. She kept repeating herself being a bully