A Reason to Smile

A reason to avoid - zero respect for my time as a patient and extreme lack of professionalism. The last straw was my latest visit which needed to be rescheduled three times by them. When I dared object and say that I did not appreciate my time being wasted, they then proceed to tell me to go see another dentist.Two weeks ago I was coming all the way across town and stuck in traffic so I called them to tell them and ask if I should keep coming or turn around, that I was going to be 5-10 minutes late. They say to keep coming its fine. I show up 11 minutes late and they turn me away saying that since I was more than 10 minutes late, I had to reschedule. Wasted half my day because of this.That very appointment that I rescheduled right there in the office was rescheduled by THEM an hour later because they made a mistake. It was rescheduled to this morning. This morning I get a text message saying they are going to have to reschedule again. So this same appointment was rescheduled three times, all because of their office. I told them I did not appreciate my time being wasted and their response "we encourage you to seek the care of another dentist as soon as possible"What. A. Joke.

Everyone at a reason to smile is friendly and helpful. I was very glad to get my dentures in a timely manner. I was disappointed to find when I got my lower dentures that the inserts were too small and that I could not use denture cleaner or anything to clean my dentures except a toothbrush. But when I ask the dentist to put the right size inserts in my bottom teeth they did so promptly so they stay in better now! I wish the denture material was higher quality so I could use denture cleaners. But I am very pleased to have my lower dentures replaced. I have Molina Insurance and was allowed $4,000 towards the cost and the cost for my lower Dentures was $3,084 total. I am very grateful that I have been blessed to have Dentures so I'm not walking around toothless.! Smile! Thanks to all!

I always enjoy going to the dentist believe it or not because everyone is so pleasant and nice. Donna is amazing in cleaning my teeth. She knows where I’m sensitive which makes my time in the chair very relaxing. They greet me with the best smiles and friendliness. I feel like they really care. Thank you to you all.We have been going to Dr. Smith since our children were young. They are now grown with children of their own. They still remember how great their visits to the dentist were.