BILLING SCAM....the office staff/manager (Paulina) is incompetent.after completing your appointment the staff offers to schedule your next cleaning, which should be covered by insurance (2x/year). what the staff does NOT tell you, is they are actively scheduling you for a 3rd cleaning in a calendar year so that they can overbill you, as insurance won't cover.when you call the office to complain, the manager talks down to you and blame the customer for not confirming with insurance, yet it was the office staff who offered the appointment.DO NOT TRUST

Dr. Kim should be commended for her diligent work on getting my stubborn root out of my mouth. The tooth came out easy. The staff explained the time frame for eating soft foods and gargling, instead of letting me have to read the information. All in all, it was a wonderful experience with all involved. Then Dr. Kim called me a few hours later to see how I was doing. I just wish my stubborn root had come out easier, so Dr. Kim would not have had to work as hard as she did.

Back in 2022, I needed some dental work (a deep cleaning) that required several visits, and my children needed some attention as well. This resulted in several appointments over a few months, all of which I assumed were covered by my dental insurance.. I was not made aware there was a problem with my insurance, although the front desk associates did, until I had racked up a $2000.00 bill. I was told there was some sort of issue upon one of my first appointments so they resubmitted the claim, and this happened again and again - without my knowledge- until they discovered my insurance had accidentally been cancelled by my employer. I should have been made aware after there was an issue with the first claim so I could have investigated and decline future appointments if necessary. The bill was sent to collections after the dental office refused to work with me on a discount of some sort. I'm a single mother with limited resources. I understand the insurance being cancelled was not the fault of the office, but not making me aware there was an issue MONTHS prior is where they dropped the ball. They let me and my children continue to come in without my knowledge anything was amiss. Very disappointing.Today, 3/5/24, TWO YEARS LATER, I get a call saying even though I paid the amount submitted to the collection agency that THEY reported to them, I still owe $900. Extremely unprofessional.

"I enjoy going to the dentist" is a phrase not everyone can utter.But I can.For the past seven years or so, I've enjoyed going to Hilliard I Blank & Associates to have my teeth fussed over and cared for. The entire staff – from front desk to those with the letters 'DDS' attached to their name – is always cheerful, punctual and highly professional.Special call-out to Dr Amy, who couldn't be more skilled, attentive and personable.Need a dentist? Give these fine folks a call. You're welcome!

I trust dr. Blank. He fixed the filling instead of doing the crown, which other dentist wanted to do. He , also, didn’t want to touch my old silver fillings, which other dentist insisted I change, when nothing was wrong with them. So i trust him to do the right thing for me. He works fast and efficient. He is very professional and honest. Result is always great!

I have been seeing Dr.Blank for several years. He and all of his staff are wonderful. I also love Dr. Amy but mostly see Dr. blank during appointments. They are thorough and most of all I trust them. What I love about Dr.Blank is he never tries to push you to do anything you really dont need. If you are looking for a new dental team, call Dr.Blank!

My family and I have been patient of Family Dentist for the last 14 years. I have no words to express how satisfied and thankful we are. The patient centricity mindset, the kindness and professionalism that every member of the clinic showed make us to feel comfortable with any single procedure we have with Dr Blank and his dedicated staff.They care and advise are key to the oral health of all of us at home.Higley recommend clinic for the entire families!Ana, Chiara and Martin

I have been a patient of Dr. Blank's for 25 years. Yesterday he put in a new crown. I could not be more pleased with the care that I have consistently received. Dr. Blank and his staff are always very professional yet personable, extremely competent, and his office runs very efficiently. No doubt, he will be my dentist for life.Update: I am moving out of Chicago to Seattle in the next few months. Hopefully, I can find a dentist in the northwest that can fill Dr. Blank's shoes. Dr. Blank and his entire practice have been the best health care providers that I could ever wish for. I am sad to leave them behind.

Best dentist ever. Every visit I am in the exam chair right at my appointment time, the dentist comes right in and preps me for whatever operation, and I am walking out the door within an hour of sitting down (usually sooner). Also, EVERY person that works here is super nice, from the receptionists, to the dental assistants, to the dentist herself. Can’t recommend strongly enough.

I WISH that I could give them 10 STARS.WHAT A WONDERFUL DENTAL EXPERIENCE.I am absolutely thrilled and delighted to be a patient at this OUTSTANDING Dental Practice. Today was my very first visit. The moment that I was greeted at the front desk I KNEW that I had FINALLY found the most perfect dentist. The entire staff is gracious, polite, courteous , and respectful. You are made to feel like a PERSON, not another APPOINTMENT. Dr Amy Kobliska repaired my chipped tooth, and I actually look FORWARD to my cleaning in two weeks.I must reinforce the very POSITIVE ENERGY that the entire staff radiates. I HIGHLY RECOMMEND Dr HILLIARD and his outstanding team .