North Ave Braces

Took my son to get his braces today. Brooklyn, the ortho assistant, and Dr. Deol were amazing during the new application process. They were knowledgeable and took the time to explain how my son should maintain his new braces. Melissa and Omise from the front office were also extremely professional and thorough in explaining what I can expect in terms of payments and future treatments. As a new patient the entire office is great with taking care of patients and the experience received.

The receptionist in the front are fantastic but the doctors are horrible and they are too much in patients business. I don’t like that they don’t give correct info. Oemis and Melissa are sweet hearts they do what it takes to accommodate the patients and go above and beyond for the patients I give the 5 stars in my book. Staphanie is the assistant in the back she is awesome very good at what she does. If anyone wants quality work please recommend her. I love north ave braces but they do need a little work on how the doctors treat they patients but the reception and the assistants are great.

The reason I'm giving it a 2 star is not because of the staff or the final work of my teeth. The staff are nice and every time I go to the dentist, I'm complimented on my teeth. However, even though my teeth are aligned nicely, the orthodontist RUINED my teeth.At the time the orthodontist was working on my teeth, he told me he was making some space to put this metal thing. HOWEVER, he didn't tell me that this was going to give me PROBLEMS in the FUTURE. The space HE MADE, had changed the shape of my teeth, which created a gap that made food get stuck on my teeth. Sometimes it would make my gums, where the metal was placed, bleed.When I told another orthodontist about my dilemma, I was told that this was a BAD & LAZY move on his end because there were OTHER OPTIONS that wouldn't ruin my teeth like the option HE CHOSE for me, and that there was nothing I could do except make the gap bigger so that they could place something in the gap, thus ruining my teeth even more.I was reading some of the reviews hoping that someone would relate and that it would assure me that I wasn't alone in this, but I didn't find someone similar to my case and I'm glad that at least the orthodontist didn't ruin other's teeth. That does not mean, however, that I wasn't going to complain.I'm quite sentimental so when I got the news that my teeth were FOREVER RUINED, you can guess what happened. I might sound a bit dramatic but how else was I supposed to react when I was told my PREVENTABLE situation