I have gotten a deep cleaning, 3 wisdom teeth pulled, and am about 3 months into SureSmile.Then I had my 3 wisdom teeth removed, all on the same day at my request. Everything seemed to go well aside from them forgetting to prescribe me antibiotics, which they later realized their huge mistake a prescribed it to me after I came back in with concerns. It was upsetting they made such a huge error and risked me getting an infection, but in the end, nothing happened so I told myself there's nothing to be upset about.For my SureSmile, I have had 3 appointments for it, every single one of them rescheduled a week before appointment, even though I had these appointments about a month in advance. After the first one, I was upset because it wreaked havoc on my schedule, but you know, it happens, could happen to anyone, so I rescheduled. Second time, it got on my nerves, I was starting to feel like my appointments and I should be taken more seriously considering I've spent several thousands in less than half a year here and I've been more than patient so far. Unlucky. Today, I get the call on my third appointment in a row needing to be rescheduled. This time I have to tell my group I won't be going camping with them.Edit: They have since addressed this issue and let me know they have put systems into place to prevent any one person from getting rescheduled over and over. It is good to see a business take criticism and improve. Despite the prescription and scheduling issues, the treatment you receive is very good, as all the other reviews say. I feel secure about treatments and procedures when I am in the office. If there are any issues, management is open to being contacted, I realize that now.

They are good at what they do, and it's a very friendly environment. I've been there twice and had different dental hygienists and dentists both times. The dentist who saw me the first time was the only person who wasn't super friendly. And she wasn't necessarily unfriendly, but she seemed to be in a big rush. I think my cleaning took much longer than expected since it had been 5 years since my last dental visit. The dentist talked a mile a minute at the end of the appointment when she was summarizing what products I should consider and what follow up I needed to do. She talked so fast I barely took in any of what she was saying. After about 2 hours in the chair, I was so ready to be out of there that I didn't mind her rush. The second dentist who saw me (Dr. Soumya Thomas) was very personable and friendly. She did a filling for me, and it felt a lot more comfortable than the filling I had done at a different place, so I think she did a good job. And every single one of the dental hygienists has been amazing.

This was the most welcoming and friendly dentist visit I have ever had in my 31 years of life.Dr. Ochoa and the personnel are top notch, highly recommend! Very informative and detailed consultation.