Smile Magic of El Paso Zaragoza

I thought they would be more professional specially when working with kids. We have Been going there for a couple of years but with this new staff it’s not the same.The lady who took my daughters x rays and did her cleaning had an inappropriate talk in front of my daughter and made her feel uncomfortable && made her feel like they were talking about her physical. They made my daughter cry and lower her self esteem.They didn't even bother apologizing to my daughter. All i got was “it was a misunderstanding “For a pediatric dentist I was very disappointed and will not be returning.Unprofessional!!!

Everyone was great!! They were very attentive and responsive with any questions i had. I had taken my daughter to another dentist who did not make me feelComfortable with the procedure and as soon as I switched with them they reassured me the procedure would be quick and I would be able to see it all on a tablet from a room next door. I’m so glad I switched over to smile Magic and grateful for every friendly staff member who helped my daughter.

Most of the staff are nice and polite but the front desk staff is not professional, they are not on the same page and kept moving my appointment dates and time. The manager seems like he doesn't know what he is doing and they took days to send the prescription to the pharmacy and still sent it to the wrong one. On the other hand the doctors are very nice and professional