ACE Endodontics Houston

Everything about this practice was superior. The office staff was courteous and helpful in getting my husband a quick, emergency appointment and all the rest of the protocol. The assistant was personable and efficient.Dr. Adcock was outstanding with his explanation of the procedure and performing the procedure as well. Highly recommend him!

I recently had a root canal completed by ACE, and it was a fantastic experience. The office staff are some of the nicest people I’ve ever met, and the whole process went very smoothly. The procedure was clearly explained in advance, so there were no surprises. I hope I never have to get another root canal, but if I do, I’ll definitely go to ACE.

This office will schedule your appointment weeks ahead of time but will fail to check your insurance after being specifically requested to before your visit. During the first call it was requested that they check and verify, and confirm coverage for the estimated procedures (they had a referral from another office). They will tell you yes, they will do that. Then they have you register, fill out all your information, call multiple times to confirm your appointment but wont tell you that they dont take your insurance until the day before your appointment. They may even call and ask if you are able to come in sooner than your original appointment. They were specifically asked during the initial schedule call to confirm and verify that my insurance would cover the procedure. They stated on the phone during the initial scheduling that they would provide the information about insurance coverage but failed to do this until they were again asked to provide it on one of the confirmation calls that happened the day before my visit. Are they hoping that its so late that the person has no choice but to pay cash? Are they hoping that even if they do provide it the day before your visit that you wont have enough time to call your insurance and verify each claim code? Would not recommend this place at all.