Ruby Mata
I totally recommend these place staff are very good Mayeeda, Andrea and Angie are very nice always responding to any of my questions and Dr Ioannou is very nice also always checking that I’m wearing my rubber bands making sure everything is going well.Destiny is the best assistant she is so kind and nice she really knows what she is doing Best Orthodontist place In Houston!!!!
Emmanuel Bob
I think I found my LONG PRAYED ortho clinic. The area? Amazing! When you walk-in? Beautiful! The staffs? You mean, Stephanie with the camera? Wonderful Izzy? Cool Luisa? and the Fantastic Dr. Rana? They’re all drop down AWESOME! 👏🏾.. Oh don’t forget angel, Sarah, once you open the front door, the warm welcome you receive is a 5 star.In summary, they are highly professional and you will get your money worth for the clinical treatments/plans.
Yoli K
I chose to get braces from Greater Houston Orthodontics based on positive online reviews, but it turned out to be a significant disappointment. Having had braces over 30 years ago at the age of 15, which was a positive experience, I returned to correct the alignment of my bottom teeth and close a small gap between my front teeth. Upon consultation with Dr. Mehr, I was assured that this would be a straightforward fix, with the option of traditional braces or Invisalign. I chose traditional braces. Initially, the process involved widening my upper teeth to facilitate the realignment of my bottom teeth—a step not required during my previous orthodontic treatment even though I have the same number of teeth. When it came time to close the space she created in my upper teeth, they put a chain around my braces which was absolutely excruciating. There was so much pressure from the chain, I thought my teeth were going to crack. Despite voicing my discomfort and concerns about the pressure, I was told it was necessary for the treatment. They eventually replaced the chain with a lighter one, but the discomfort persisted.Towards the end of my treatment, I still had space between my front teeth and my bite was now off. I shared this with Dr. Mehr and she stated my bite was fine, it just probably feels off because of the braces but it is just as it should be and as it relates to the space between my front teeth, she said that was natural. After about a month post treatment while wearing the retainers on a full-time basis, the space between my front teeth became a little wider and my bite was still off and started causing a lot of pain along my jaw line and ears. Since Greater Houston dismissed my concerns prior to removing the braces, I selected 3 highly reviewed orthodontists around Houston and went to them for an evaluation of my issues. The first stated my bite was a little off and the gap definitely should be addressed but they refused to address the issues and referred me back to Greater Houston. The 2nd orthodontist also stated by bite was off and shared the reason I’m in pain is because my teeth are having to slide in position when I eat due to them not aligning. This causes a lot of stress on my jaws which results in the ear pain and is also causing a square jaw look. He also pointed out the hump I have in my bottom teeth should be corrected. His price was $5K to correct. The 3rd orthodontist told me the problem with my bite may be retainer related. He requested I stop wearing the retainers for about 4 weeks then come back. After getting all this feedback, I felt confident in 2 things, my bite needed correcting and the gap between my front teeth should not be there. So, I went back to Greater Houston and shared the feedback to see if they would take responsibility for their work. Instead of taking responsibility, I was told there is nothing wrong with my teeth, they did a great job. Dr. Mehr informed me I will likely need to see a surgeon to correct the issues and she referred me to her surgeon and she also stated that if I’d had Botox in the past, that could be causing the issues I’m having. She did; however, adjust my retainer to try and close the gap in my front teeth but that’s all the assistance she offered.I truly can't say anything good about this company. My experience with Greater Houston has been deeply disappointing, and I felt compelled to share my experience to caution others against choosing them for orthodontic treatment. It's essential to thoroughly research and consider both positive and negative reviews before entrusting your dental care to any provider, as the consequences can be significant and long-lasting. Despite the challenges I've faced, I've encountered compassionate orthodontists along the way, underscoring the importance of investing time in finding the right practitioner. I emphatically do not recommend Greater Houston for orthodontic treatment, and I urge prospective patients to heed this warning. Your smile is too important to entrust to those who won't stand behind their work.
Chihiro Komiya
(Just for clarification, my google name is not my real name. Actual name is Logan) As a patient that goes to Greater Houston Orthodontics, I highly recommend this location on 9412 Gaylord Dr. 77024. The staff is respectful and nice. It’s easy to book appointments or cancel them in emergencies. All of your orthodontic needs WILL be met. I guarantee it. 2 staff members in particular, I enjoy the most. Destiny, an orthodontic assistant. She is a joy to speak with and gets the job done in a timely and efficient manner. Dr. Rana Mehr, who is a bright individual in the room. Rest assured, you will be in good hands.
Sheba Osborne
Started my journey with Greater Houston Orthodontist 5 years ago. They made me feel comfortable from day one with my consultation until the day I got my braces off. Due to my field of work, I would miss my appointments, which extended my plan from 2.5 years to 5 years. They never charged me extra for the extended years or appointments. I became family with the team there and always knew I was in good hands with my dental assistant Izzy. She was always so gentle when it came to working in my mouth and always made me feel comfortable. I look forward to recommending GHO to anyone who’s looking for a home for their orthodontist needs!
Stacy Short
I've had a wonderful experience pre and post orthognathic surgery with Dr. Ioannou and Dr. Mehr, their lovely hygienist, Luisa and their office/receptionist staff. Not only were they working hand-in-hand with my Maxillofacial Surgeon, Dr. Gonzalez, they were always willing to help accommodate my international schedule. I'm so grateful to have such genuine professionals under my care and for the radical and life changing improvements. Thank you kindly and graciously for all that you've done!
Laila
nothing but good things! the atmosphere is very welcoming and staff are kind and gentle!just an update, after a couple months of posting this review, I noticed that my appointments would be spaced out longer than they should have due to a lack of appointment times. My braces were supposed to be removed in october, however they said that the next available appointment to remove them will not be until december. I also noticed that during my treatment, my bottom front teeth are now slightly unevenly aligned and my top teeth are hitting the brackets when I bite down. Once they even paired me with a different orthodontist during my appointment which I believe further delayed the removal of the braces. I wish that the orthodontists would explain what changes they were making to my braces each appointment because it feels as though they are talking like i’m not even there. I am switching to the bellaire location and hopefully I have better luck there.
Julianne Martinez
The customer service here is great! I was informed of this place by a mom friend and when I called I had a very lengthy story considering my son has a slightly difficult case and Mayeeda spoke very kindly and informed me of just how great Dr. Davoody and Mehr are and she explained the process to transfer which eased my nerves about the whole thing! I will be calling to set up a consultation as soon as we are in town! Looking forward to having my son as a patient here solely for the kind staff!!
Sheila Boyle
My three daughters had a wonderful experience here. I decided to improve my smile too and am amazed at the improvement with Invisalign which I did not think was possible.The staff are all really great here. There’s always a really nice atmosphere. The doctors are very friendly and determined to get the best result possible. All the staff are super helpful. Booking and changing appointments has always been fast and convenient.
Bonnie Safaryan
My son has had braces far longer than he should. He was suppose to finally get them off today after going on 3 years and they added more and gave him a good luck maybe by the end of the year. I don’t know how this place has 5 stars. I can’t get them to complete the task they were hired for. Why tell a kid they are finally getting them removed and not. I hate hate these people. Zero stars is more appropriate. Try anywhere else.