Happy Friendly Smiles

Appts are 3-4 months out all the time and they cancel without regards and reschedule 3/4 months out again lol. But what really got me today is that my appointment was for 2/3 children and I arrived late for one so took the reschedule no issue, but when my 11yo was called in stood up me and my 3 kids )7,9,11 yo) since I have no one to leave them, they asked “all of you are coming in” I said yes she then asked can my 11yo come in alone I said no as he’s a minor and I can’t leave others out as they were minors she said hold a min, I guess manager comes out and says “ 11yo patient only one person can accompany” so I guess my other 2 kids I was going to disappear or leave with my invisible nanny jajajaj just told her to cancel everything.This place has no customer service, pediatric dentist that cannot accommodate families. Please stay away from this place!!!!

The name for this place should be the opposite of what it is now. The people that are working there are unhappy, unfriendly and selfish. They need to be investigated and closed down.They are not answering their phone. They will cancel your appointment within a few minutes before your appointment time. They will not see your child if you get there a few minutes late. I'm wondering if they don't get pay for what they are doing. They are not welcoming people to the place.It is very sad.

For it being my daughter's very first dentist appointment on top of her having autism, they were very gracious with my daughter, patient and gentle. The front staff was kind and professional. The dentist assistant, the young lady was gentle with daughter and patient which I truly appreciated. Dr. Mark Hermano was patient, professional gentle and attentive with my daughter, Who has autism. For it being her first visit, I was grateful.