Friendly staff, flexible, appointments are on time the staff that took care of my daughter was very nurturing and made her feel extremely responsible during her time she had her bracers taken off. The front desk staff was always patient and helped me transition from one office to the next with no issues. Special thank you and shout out to Tina she is amazing, friendly very empathetic and helped me tremendously with my daughter.

Billing and reception do not have any customer service skills what so ever! Jessica who works for billing tried to have me pay out of pocket, for work that she knows they are in network for and my insurance covers 100% of the contracted fees between them and my insurance carrier! I already reported them trying to double dip and lie that I was only covered at 50% ortho and I even had my insurance carrier call them to confirm the 100% coverage! They are scammers, and once you call them out and inform them that they are supposed to take the contracted rate. They dismiss you and do not want to deal with you. My insurance carrier asked for a pre estimate plan cost and they refused. Insurance said they don’t want to send it because it would show that my responsibility would be $0 because they cover 100%. That’s why I chose to go with an in network ortho. Call your insurance carrier and find out how much coverage you have because they will lie to you to get you to pay the difference. Your insurance carrier gives you an estimate of benefits for you to know your responsibility portion. PLEASE CONFIRM WITH YOUR INSURANCE PRIOR TO COMING HERE!! Jessica is a liar! I attached the contract they wanted me to sign, instead of them submitting their pre estimate to my insurance and insurance notifying me of what my portion responsibility was! Please stay away!! They will lie and rip you off!!

I love this orthodontist office and staff. I have two kids that are in braces with them and I wouldn't go anywhere else. I love that there isn't a long wait to be seen and even if there is a longer than normal wait, the staff is always so friendly. My kids love that everyone is so gentle and welcoming. Jessica has to be the best worker there. She's always on top of everything. Extremely knowledgeable about what is going on or what the plans are going forward. ❤️ I would recommend this office a thousand times over.