Showtime Smiles Orthodontics

The staff here was very friendly. I walked in and immediately got dirty looks from patients in the waiting area which made my children and I nervous and uncomfortable however the staff was friendly and inviting. The Dr was very knowledgeable and welcoming by the end of our consultation we were excited to start are journey with Showtime Smiles. Thank you all for being naturally kind and professional.

Since Dr Dan has left I am sorry to say it has never been the same. I have called multiple times left voice mails and emails with no response. All of this is done within their business hours. The service is horrible and the new dentist is not doing what Dr Dan was supposed to do. I had 3 daughters go here and I'm sad to say my 4th will be finding a new dentist. If I could give zero stars I would.

"2 weeks agoNEWEver since they got a new doctor, I feel like everything has gone downhill. They don’t communicate. They don’t ever answer the phone. They don’t return phone calls. They just don’t do anything. There is always excuses as to why no one can ever talk on the phone via their text line and even that barely gets responses. If it wasn’t for being in a contract, I would find a new orthodontist for my daughter. I’m very disappointed in the lack of customer service. It’s so horrible and they could care less about answering calls or questions. I would never recommend anyone here."I was feeling the same way, and I'm disappointed that the change was made without warning, now we're all being funneled to a new dental office entirely.Today my kids were scheduled for their 6 month checkups. Scheduled 6 months ago. This was/is their last week of seeing dental patients before the shift. They canceled on us with minimal warning and suggested we see the new office next week.They left me a voicemail. Did not even return my call. It's been several hours. We've been with them for more than 5 years.The new provider doesn't take our insurance.